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2008-08-04, 09:49 #1
- Join Date
- Jan 2001
- Atlanta, Georgia
- Thanked 0 Times in 0 Posts
Word wants MS Office Vis. Web Developer (2007)
Whenever I start Word I get the following error message:
"Error 1308. Setup cannot find the required file C:MSOCacheAll
Check your connection to the network, or CD-ROM drive. "
I'm on XP SP3, and Office SP1. Some History:
Last week I uninstalled MS Office Web Developer 2005 which did not seem to
create any issues. Over the weekend, for reasons unrelated to this problem,
had to do a system restore back about 2 weeks. I've downloaded and installed
MS Office Visual Web Developer, but discovered that the download is ver.
2008. I don't have any record of having ever installed ver. 2007, which is
what the error message indicates. This problem does not seem to be adversely
affecting Word, but I have to go through 2 iterations of the error before I
can get into Word and it's starting to wear thin.
I've looked in the KB, but did not come up with anything that seemed to fit
my problem. Anyone have a suggestion about how to fix the problem?
2008-08-04, 10:03 #2
- Join Date
- Feb 2002
- A Magic Forest in Deepest, Darkest Kent
- Thanked 1 Time in 1 Post
Re: Word wants MS Office Vis. Web Developer (2007)
1) Try inserting your Windows XP installation CD
2) Start | Run
3) Type SFC /SCANNOW
When this is done and the PC has rebooted
4) Do a Detect and Repair on Office
5) Open Office application
6) Help | Detect and Repair...
You can also do this via the Control Panel for Add & Remove Programs
If this does not work try uninstalling Office completely, reboot and then temporarily disable any AV softwareJerry