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  1. #1
    Silver Lounger
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    Wireless adapter problem

    I'm trying to resolve a problem with a client's wireless network adapter which doesn't work. In fact we've tried two different units and neither work with a Netgear router nor my Linksys router.

    PC is a Compaq d220 MT with a fresh install of XP Pro.
    Adapter 1 was working for 2 years before he reinstalled XP and it is a "Linksys Wireless-G version4"
    Adapter 2 is new. It is a "Linksys Compact Wireless-G" (model WUSB55GC)

    1. Client installed drivers, but I have no idea if he had the adapter plugged in BEFORE he installed the drivers. I tried to uninstall the drivers via Control Panel and it fails. Some unknown file is missing, says the prompt. Okay..... tried to reinstall the drivers but that fails too with the error: You must first uninstall the current drivers. <img src=/S/hairout.gif border=0 alt=hairout width=31 height=23> I downloaded the latest version from Linksys but they appear to be nearly the same but they too fail to install for the reason already given. The "Monitor" icon is always displayed in the System Tray and when opened it shows "No Association with Access Point" and no wireless network connections are shown. The wireless network is working fine as we run several laptops here using it.

    2. Same as above only I can uninstall these drivers and reinstall them again without issue. However, same results...... NADA...... same problem with connecting.

    Networking is my weakest link, especially wireless networking. So, any/all help with trying to resolve this issue would be MUCH appreciated. The machine is working great otherwise and I'd love to resolve this last issue and deliver it to the client ASAP. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

    THANKS!!
    Jeff
    simul iustus et peccator

  2. #2
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    Re: Wireless adapter problem

    For the NIC with the drivers installed, are the encryption methods for the router & NIC the same (i.e. wpa, wep)?

    Joe
    Joe

  3. #3
    Silver Lounger
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    Re: Wireless adapter problem

    Joe,

    I haven't a clue. My client has a Netgear router and I have a Linksys router. He said his setup was working fine for the past two years UNTIL he had to reinstall Windows (XP PRO SP-3). From that time he was unable to get a connection. Here, at my place I cannot get a connection either. However, we have several laptops (Windows and MAC) which connect to the network without having to do anything other than click on the name of the network and the connection is established.

    As I confessed, I am very "weak" when it comes to networking...... always have been and I suspect, I always will be. <img src=/S/stupidme.gif border=0 alt=stupidme width=30 height=30>
    Jeff
    simul iustus et peccator

  4. #4
    Silver Lounger
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    Re: Wireless adapter problem

    Joe,

    Neither of the router(s) are encrypted, have WEP enabled, etc...... open network due to the fact that there is no one living anywhere close to either home (his or mine). I was successfully in getting the newer "compact" Linksys adapter to connect after much wrangling but after 15 minutes it quit. Fortunately, I had another PC sitting here waiting to be repaired which had a wireless PCI card (Rosewill) installed so I removed it and installed it in the problem PC. I was able to locate the drivers for the card online and installed them with the result that a connection was recognized and made immediately. Sooooo, I decided to write this one off as a waste of time and have recommended to the client that he return the new Linksys USB compact adapter and exchange it for a wireless PCI adapter.

    Case closed with much joy! <img src=/S/evilgrin.gif border=0 alt=evilgrin width=15 height=15>
    Jeff
    simul iustus et peccator

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