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  1. #1
    2 Star Lounger
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    Blue Screens of Death (Home Premium)

    I had a problem a few days ago where none of my mouseclicks on the desktop would do anything. The mouse was fine (it worked inside applications). I tried to restart and the box that says Restart or Shutdown, oddly said "Install updates and shut down." I had installed some Windows updates a few days earlier, but I already restarted for those.

    I had the blue screen come up and it said, BAD_POOL_CALLER and had to manually shut Windows down.

    Later, here are the error lines I got:

    STOP: 0X0000000c2
    (0x00000007, 0x00000110B, 0x080D00D, 0x8683A790)

    After logging in normally, I got a similar blue screen--this time
    (0x00000007, 0x00000110B, 0x080A0009, 0x88B12E48)

    After that, I started in Safe Mode and can't remember what I did...probably Disk Cleanup. After that started in normal mode and haven't had a problem.

    I got new memory about a month ago. Other than that, no new hardware. And, it's been many months since I've had a crash dump.

    I know some of you guys can interpret these error messages. I'd appreciate your help. Thanks in advance.

  2. #2
    Super Moderator BATcher's Avatar
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    Re: Blue Screens of Death (Home Premium)

    I would try Googling for STOP C2 - this is a pretty rare Stop Code that I have never encountered...
    BATcher

    Time prevents everything happening all at once...

  3. #3
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    Re: Blue Screens of Death (Home Premium)

    Thanks. I saw a few things but all about XP. I have Vista *Service Pack 1* running on a machine that used to have XP.

  4. #4
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    Re: Blue Screens of Death (Home Premium)

    The C2 stop code can be caused by a driver error. You should ensure that your drivers particularly video & sound are up-to-date.

    Joe
    Joe

  5. #5
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    Re: Blue Screens of Death (Home Premium)

    Thanks Joe. I needed to update a RAID controller driver. Speaking of drivers, I checked for most of the devices. Do I need to search for updates for Control Panel/Device Manager/System devices, or USB devices? It seems pretty cumbersome to right click each thing....is there a shortcut to checking for drivers?

  6. #6
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    Re: Blue Screens of Death (Home Premium)

    In recent <post:=722,558>post 722,558</post:> the program My Drivers was discussed. It's NOT FREE. I'm embarrassed to admit that I've got a downloaded copy sitting here that I've not gotten the time to try yet. You might have more "motivation" than I do. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

  7. #7
    2 Star Lounger
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    Re: Blue Screens of Death (Home Premium)

    See Post 729,303

    I have an additional crash dump message...here is the full run down of past messages, and the new one (***). My drivers are fine. Please, any more advice? Could it be my memory chips (about a month old--no problems until a few days ago).

    - - -

    STOP: 0X0000000c2
    (0x00000007, 0x00000110B, 0x080D00D, 0x8683A790)

    After logging in normally, I got a similar blue screen--this time
    (0x00000007, 0x00000110B, 0x080A0009, 0x88B12E48)

    I restarted the computer, and this is what came up as it restarted.

    (0x00000007, 0x00000110B, 0x0D001C, 0x8508FAE8)


    I appreciate your help. Thanks in advance.

  8. #8
    Plutonium Lounger Leif's Avatar
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    Re: Blue Screens of Death (Home Premium)

    Anything showing up in the event viewer?

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