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Thread: Printer Problem

  1. #1
    5 Star Lounger
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    Printer Problem

    A friend is having problems with her printer - whenever she tries to print a "selection" rather than the total page, the size of the printed material is very very small. She can print the entire page and everything is fine. She is printing material off the internet - specifically genealogy sites. Any suggestions will be appreciated.

  2. #2
    Plutonium Lounger
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    Re: Printer Problem

    Which browser is she using? (Internet Explorer 6, Internet Explorer 7, Firefox 2, Firefox 3, Opera, ...)

  3. #3
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    Re: Printer Problem

    She is using Internet Explorer 7.

  4. #4
    Plutonium Lounger
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    Re: Printer Problem

    There were some printing problems with IE7 initially, but they should have been fixed by Windows XP SP3 and Windows Vista SP1. Does she have the latest service pack for her Windows version?

    She can also try the following:
    - Activate Print Preview in IE7.
    - Select anything but the default "Shrink to fit" in the dropdown at the top of the preview window.

  5. #5
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    Re: Printer Problem

    Problem has been solved - it was the "shrink to fit" setting that was screwing things up. Thanks for your help.

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