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  1. #1
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    Seagate Windows Error Message

    Hi,
    I have a Seagate 300 GB IDE drive that gives a window's explorer error message whenever the drive is opened. I can access the data and even work with it as long as I go in through another window's program such as word. If I want to cut or copy the files I have to do it through Word or excel since if I go directly to the drive I get the "windows explorer has encountered a problem an dneeds to close" error message. I've reformatted the drive and have the same result. It doesn't matter if I'm using it internally or externally.

    Thanks,
    Leesha

  2. #2
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    Re: Seagate Windows Error Message

    Take a look here to see if it offers any solutions for you.
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  3. #3
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    Re: Seagate Windows Error Message

    Thanks!! I really appreciate the tip!

    Leesha

  4. #4
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    Re: Seagate Windows Error Message

    Please post back and let us know what, if anything there, works for you. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>
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  5. #5
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    Re: Seagate Windows Error Message

    Hi, This is what I've found so far. I've been in the process of reorganizing my 3000+ GB of HD space. Yes, that's right, 3000+. I do videography and it takes up a lot of space. Anyway, the drives that are giving me the error are drives that have video "test" files that I need to delete due to dropped frames. The drives "were" contained in an Addonics Mini Tower that was connected to my computer via USB 2. My other external USB 2 devices did not drop frames so its not an issue of not being installed internally. Anyway, I yanked the drives and one by one installed them internally. I still couldn't access the drive without getting the error, however when I deleted the test video files via windows, I was then able to get into the drive via explorer with no issue. Now I have western digital "My BooK" with a file that I absolutely can't get to to delete even with Word. It's soooooooooooo frustrating.

    Just wanted to update you on what I've found.

    Leesha

  6. #6
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    Re: Seagate Windows Error Message

    Try the <img src=/S/free.gif border=0 alt=free width=30 height=15> utility unlocker to get rid of that annoying file.
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  7. #7
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    Re: Seagate Windows Error Message

    Hi!

    That is a neat little piece of software that is sure to handle the unlocking issue I seem to be experiencing along with the explorer blow up, hower that folder, when opened still blows up explorer!

    Leesha

  8. #8
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    Re: Seagate Windows Error Message

    Even after the problem file has been unlocked and deleted ??
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  9. #9
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    Re: Seagate Windows Error Message

    Hi!

    It does work fine if I want to delete the entire folder however in this instance there are a lot of files in the one folder and I'm trying to not delete everything. The folder blows up before I can delete what appears to be the corrupt video file.

    Leesha

  10. #10
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    Re: Seagate Windows Error Message

    So, what you are saying is that you cannot open the folder at all ??? It's not just a problem that exists when you go in using Windows Explorer itself, but also if you drill down to the folder through My Computer or any other method ??? The simple act of opening the folder crashes Windows Explorer ???

    If the answer to these questions is "Yes" then my next question will be, have you tried booting into Safe Mode and deleting the problem files there ???

    If the answer is "No", and the problem only occurs if you touch the corrupt files, then have you tried moving the files you want to keep into another folder and then deleting the folder with the problem inside or using Unlocker on the file (I don't think it deletes entire folders).
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  11. #11
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    Re: Seagate Windows Error Message

    In addition to Doc's suggestions you could try deleting the file from a command window or from a safe mode command window.

    Joe
    Joe

  12. #12
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    Re: Seagate Windows Error Message

    Sorry it took me so long to respond back. It's been crazy busy and I've only just now gotten back to it. The software that Doc recommended is awesome and its come in very handy with other areas where I kept getting blocked from renaming or deleting a file. This particular folder had more than one item in it and I didn't want to delete everything, only the video file that I was certain was causing the issue. I was not able to get to it to delete it as explorer would blow up first. My only option was to delete the entire folder. I ended up doing it in safe mode.

    Thanks for the help AND for the tip on this wonderful little "free" utility.

    Leesha

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