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  1. #1
    3 Star Lounger E_OGRADY's Avatar
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    Insert address (Outlook 2003)

    When I send an e-mail I type the first letter of the recipient's name and get varied results which I cannot understand.
    If I want to send to Bill Brown I type B in the "To" box and get a drop down list of contacts whose names begin with B and I can then select
    Bill Brown
    then on other occasions I get
    Bill Brown <bbrown@hisisp.com>
    it appears as though my contacts are corrupted or I have a setting or check box incorrect.
    If I delete the Bill Brown <bbrown@hisisp.com> entry and reselect it from the contacts list it will work perfectly for a period (cannot be more definite) then revert to the suffixed version.
    This happens with all entries not only those beginning with B
    Does anybody know why?

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Insert address (Outlook 2003)

    Is this a continuation of the thread here: Suggest names (Outlook 2003) (June 2008)?

    I'm not sure whether you are seeing Contact records in the drop-down, or whether you are experiencing the usual behavior of Outlook's autocomplete suggestion feature, which uses its own data source -- the nicknames file. Whether you have linked the two together somehow, I can't say, but I would not draw the conclusion that your Contacts are corrupted just because a person appears twice (in different formats) in the nicknames file. That seems pretty common.

  3. #3
    3 Star Lounger E_OGRADY's Avatar
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    Re: Insert address (Outlook 2003)

    You are correct it is a continuation of the previous post, my apologies.
    I have done further research and have identified the problem, the address suggested remains as I like until I receive an e-mail from the person, it is then suffixed with the e-mail address. It is one of those little things that annoys more than restricts.

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