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  1. #1
    Uranium Lounger
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    Problem Creating Image - True Image 7

    I am having some trouble creating an image of my daughter's laptop (Inspiron 600m, XP Pro SP3). I've tried twice and both times got 5 seperate .tib files on the backup HD with the file name I assigned, excepting that there was #s 1-5 at the end of each file. Never had this happen before, on her computer or any other. The first time I thought it might be that I tried to backup all 3 partitions on the system (the C: partition and the 2 hidden partitions). But when I deleated all of those because I couldn't even explore the images, and created another image of just the C: partition I got the same result. The log indicates that the 2 attempts I made today are basically the same as the successful images I've made in the past, excepting that the result in the past has always been a single .tib file. I am unable to explore any of the .tib files I just created, but was able to verify the fist of the 5 files and assume the others will come bak OK when I verify them, but wanted to post this before wasting any more time fooling with this.

    I am using a Maxtor One Touch external drive for the first time and did not install any of the software. Just connected the drive and XP told me it was installed and ready. I checked and there are 111GB of free space on a 120GB drive. I copied a single file to the drive to be certain it was working as it should. It is.

    Any ideas what is going on ??
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  2. #2
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    Re: Problem Creating Image - True Image 7

    Doc,
    Those 5 files are the total backup and each are about 4 Gig's in size, the file size limitation on that system.

    I have always gotten more than one file. The total size of the of them is based on the "Compression" that you have selected and or if the empty space is included in the image.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  3. #3
    Uranium Lounger
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    Re: Problem Creating Image - True Image 7

    Never mind. <img src=/S/bingo.gif border=0 alt=bingo width=15 height=22> <img src=/S/doh.gif border=0 alt=doh width=15 height=15> I realized after a little checking that the drive I was backing up to is FAT32 and not NTFS. 4GB limit on FAT drives and each .tib file is 3.3GB excepting the last one at 163MB. I'll reformat the drive to NTFS and try again.
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    Uranium Lounger
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    Re: Problem Creating Image - True Image 7

    Dave,

    Is it possible to reformat this drive, or should I leave it alone ?? It's a brand new drive that i bought several years ago andnever used. I don't want to screw it up trying to format to NTFS if it's not designed for that (although I can't see why it wouldn't be OK).
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    Re: Problem Creating Image - True Image 7

    You will also find that the external drive may be FAT 32 also, and that will control the file size more than then one you are making a image of.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  6. #6
    Uranium Lounger
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    Re: Problem Creating Image - True Image 7

    The drive I'm imaging is NTFS and the target drive (the Maxtor) is FAT32.
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  7. #7
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    Re: Problem Creating Image - True Image 7

    That is the TI file naming when it splits a backup into mutilple files. How do you have TI configured? It can split backup files at several various sizes.

    Joe
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  8. #8
    Uranium Lounger
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    Re: Problem Creating Image - True Image 7

    Thanks for the reply Joe. I recognized the file type .tib (True Image Backup), but stupidly forgot about the limits of FAT32 and didn't pickup on the fact that the drive came out of the box formatted as a FAT32 drive. I just read the manual more throughly and found how to format the drive to NTFS.

    Next time I'm going to <img src=/S/rtfm.gif border=0 alt=rtfm width=24 height=23> before I start working. Would have saved me a few hours.
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    Re: Problem Creating Image - True Image 7

    If you haven't done the job jet, you can use the <big>CONVERT</big> command on the external drive to change it from FAT to NTFS. That's the route I took on both of mine.
    Attached Images Attached Images

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    Re: Problem Creating Image - True Image 7

    Big Al is absolutely correct, but if you have the option of completely reformatting the drive as NTFS, possibly followed by a restore of your data, I would do it this way, for disk performance reasons, if relevant.

    CONVERT inevitably fragments the drive badly, scattering the MFT and system files rather randomly throughout the drive. You would certainly want to do some defragmentation afterwards, but there are some reorganising things that defragment can't do!

    If you are not too concerned about performance, then simply ignore this post!
    BATcher

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  11. #11
    Uranium Lounger
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    Re: Problem Creating Image - True Image 7

    Al, thanks for the reply. I came across the comand.exe information last night here but figure that, since what I would be left with was the same 5 part image backup, I'd be a happier camper if I simply format the drive to NTFS and then re-image the laptop to create a single archive. It does sound easier and if I had a huge amount of data on the drive I migh have considered it more seriously. This time I'll take my lumps and learn from my mistake. Lessons learned the hard way seem to stick with you better.
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  12. #12
    Uranium Lounger
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    Re: Problem Creating Image - True Image 7

    John, as I stated in my post to Al, I'm going the route you suggest for several reasons. Your post provided me with a couple more. I figured I would have to defrag the drive after conversion but wasn't aware of the "reorganizing" issue that defragging wouldn't address. No irreplaceable data on this drive and performance is a concern so I'll just wipe it and start fresh.

    Thanks for the reply.
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  13. #13
    Plutonium Lounger
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    Re: Problem Creating Image - True Image 7

    You're good to go. The reason I suggested convert is that I seem to remember it being faster than full format, which I did on my internal (2nd) SATA drive. My two USBs came already formatted FAT32, so I converted when they were still empty. I never defrag them because they ONLY contain backup images and I seem to remember that defragging an image is a "no-no" either from my TI experience or mebbe going back as far as Drive Image, I can't remember. Anyway, good luck.

  14. #14
    Uranium Lounger
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    Re: Problem Creating Image - True Image 7

    Thanks Al. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    I think I might have trashed a couple of images on another external drive by running a defrag on the drive to cleanup after a drag & drop backup of my son's purchased iTunes music. I had 3 images on the drive and dropped about 3GB of data from his My Music folder on the drive for safekeeping and then started a defrag. After 5 hours, I shut down the defrag routine and yesterday when I tried to explore those images I was unable to because TI couldn't assign a drive letter. I checked one of the images on my internal BU drive and all was fine there.

    I figure I must have trashed the images on that drive with the defrag. <img src=/S/hmmn.gif border=0 alt=hmmn width=15 height=15> Fortunately, they are images of systems that are still OK. Two of those images are of my daughter's laptop that I am imaging as I write. The other is my son's system and there is nothing critical on that excepting for the music he paid for and I managed to copy most of that off the backup drive folder by folder. Anything more than about 20 or 30MB of data threw up a "Can't read from source..." error and often would also put up a "Write-back failure" notice and the data would be gone.

    I'm thinking maybe the drive is failing, so I'm going to format it after I get my daughter's image done on the new Maxtor and then backup my son's system again to the old external drive and see how it goes. Worst case, I'll have to do a second backup of my son's system to the Maxtor. <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15>
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    Re: Problem Creating Image - True Image 7

    If you think the internal hard drive drive is failing, you may be able to use SpinRite 6 to keep it from getting any worse. It has been a while since I used the program, but I found SpinRite the best program to get a valid diagnosis of a drive's integrity.
    Rick Groszkiewicz
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