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2008-09-26, 20:06 #1
- Join Date
- Sep 2008
- Buxton, Derbyshire, England
- Thanked 0 Times in 0 Posts
Sky Email Settings (Internet Explorer 7)
Sky is my ISP. I use Outlook for my Sky emails (ratherthan the Sky Google option) and it works fine, but of course, if I need to set up a new email address; or change from POP3 to IMAP, or whatever, I need to access my Sky Email Settings via Sky Email and Tools. I am suddenly unable to do this in Internet Explorer 7..
I log into the Sky Email and Tools page OK, but when I click on "Mail Settings" instead of being directed to the appropriate settings page (as I used to be), I now always get a Microsoft "Pop Up" window to the effect that "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." Whether I click "Send" or "Don't Send" a message to Microsoft, I am then dumped back on my desktop.
I am not aware that I have changed any settings but as I do not often need to access the settings page I cannot be sure when the problem first started.
Strangely I AM able to access the appropriate page if I use Firefox 2 instead of IE7 BUT if I upgrade to the latest Firefox (Version3) I have the same problem as with IE. I can only assume that both IE and Firefox later versions have introduced some security feature that prevents access to the Sky email settings page.
2008-09-26, 21:37 #2
- Join Date
- Mar 2002
- Thanked 30 Times in 30 Posts
Re: Sky Email Settings (Internet Explorer 7)
Welcome to Woody's Lounge!
I don't know if there are Loungers who have experience with Sky. If you don't get an answer here soon, you might have more luck on Sky User - The unofficial support forum for everything Sky!