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  1. #1
    4 Star Lounger
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    Word terminating unexpectedly (2007)

    Does anyone know what would make Word exit spontaneously, without saving documents? It seems to do this most often when Enter is pressed, but some other keystrokes or key chords do it too. (Sorry, I can't say which ones -- in one case it happened when I accidentally brushed the left side of the keyboard.) The "exit" appears to be instantaneous -- there is no evidence that Word is trying to shut itself down in an orderly way.

    My father reported this problem to me, and when I visited him, Word did it to me, too. The computer was turned off in between, so it's not a weird problem that will go away with a reboot.

    This is on a Dell computer, about 10 months old, running Vista with Office 2007. The service release is... whatever Dell installed. I can check it if necessary.

  2. #2
    Plutonium Lounger
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    Re: Word terminating unexpectedly (2007)

    Most of Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word,197827>Systematic Approach to Behavioral Problems in Word<!/post> can be used for Word 2007 too.

  3. #3
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    Re: Word terminating unexpectedly (2007)

    Hi Jonathan,

    In addition to what Hans said, you could try repairing the Office installation via:
    . 'Run MS Ofice Diagnostics', under Word Options|Resources, and/or
    . 'Programs and Features' option in the Windows Control Panel.
    Cheers,

    Paul Edstein
    [MS MVP - Word]

  4. #4
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    Re: Word terminating unexpectedly (2007)

    I visited my father again last night, loaded for bear, but the problem would not show itself. Therefore, I couldn't fix it.

    If it happens again, I'll be ready the first time!

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