I've been trying to help somebody out here, without much success. His computer history is:
He is being hit with the "not a genuine copy" notice, so I've tried to change his product key back to the original on his CD. This is rejected as being incorrect for the installed version. His legit version was "upgrade". Microsoft phone support were quite aloof and of no help, saying that they would need to know what the tech had installed. Said tech has since gone out of business and is nowhere to be found.
- <LI>Installed XP Pro with SP2 upgrade - June 2006 from CD (which he still has)
<LI>Motherboard died and tech installed some fresh copy of XP 2002 (he has no CD for this)
<LI>Updated to SP3 using redistributable version
Any ideas of how to get out of the maze?