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  1. #1
    Lounger
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    Grouped views automatically collapse (Outlook 2007)

    I am running the standard grouping in outlook and intermittently in different folders all items are collapsed into their respective group. This only appears to occur when I have sorted by the FROM field.

    I select CTRL-A and CTRL-X to expand all groups - as that is my preference but it is frustrating that this continues to happen.

    Does anyone have any suggestions on how I can stop this from occurring please?

  2. #2
    Lounger
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    [quote name='Brophy' post='739150' date='23-Oct-2008 19:07']I am running the standard grouping in outlook and intermittently in different folders all items are collapsed into their respective group. This only appears to occur when I have sorted by the FROM field.

    I select CTRL-A and CTRL-X to expand all groups - as that is my preference but it is frustrating that this continues to happen.

    Does anyone have any suggestions on how I can stop this from occurring please?[/quote]

    I am still having this problem after a clean reload. Is anyone else experiencing this issue?

  3. #3
    Administrator
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    [quote name='Brophy' post='768575' date='01-Apr-2009 00:09'][/quote]

    Have you checked what grouping is set to do for those folders? See View | Customize Current View | Group By (button) | Expand/collapse defaults.

    You can reset views to defaults by starting Outlook with the /cleanviews switch. NOTE: All custom views will be deleted.

    Joe
    Joe

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