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  1. #1
    2 Star Lounger
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    Slow response of double clicks (Windows XP SP2)

    I have a friend that is experiencing the following: when he clicks on a word doc or and excel spreadsheet from Windows Explorer or from the Desktop, the hour glass will appear and stays on for anywhere from a minute to two minutes before the document or spreadsheet will finally appear OK. However, if he opens the Word or Excel Program then clicks on file, then open and chooses what he wants to open, the choosen document or spreadsheet appears very quickly. This same long wait time problem also occurs when he downloads photos from his camera on to his computer, then clicks "finish" to end the download process. Again, after a couple of minutes, the process will complete OK....Why the long wait times and how can this problem be corrected. Any assistance is greatly appreciated. Thanks, John L

  2. #2
    Plutonium Lounger
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    Re: Slow response of double clicks (Windows XP SP2)

    Can your friend see in the Processes tab of Task Manager which process is causing this?
    It might be his anti-virus program. He could turn that off temporarily to see if it makes a difference (and turn it on again immediately afterwards!)

  3. #3
    Plutonium Lounger
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    Re: Slow response of double clicks (Windows XP SP2)

    And a few other places to look:

    1) Control Panel, Power Options to see if the hard drive is being turned off.
    2) Windows Explorer, Tools, Folder Options, View to make sure the "automatically check for network... " is NOT checked.
    3) Drive C: Properties to see if Indexing is checked. Indexing often slows performance significantly.

    All In addition to the usual question: have you run some malware scans lately with programs such as AdAware or Spybot? There's a lot of gunk out there on the net.

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