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  1. #1
    Lounger
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    Folder shows one new message but there is nothing (2007 sp1)

    There was an item in my junk mail folder that I marked to add to safe senders list. Then I dragged the item to a folder in my inbox. The folder shows that there is one new message but when I open the folder nothing is there. That was the first indication of a problem. Now I have two other folders that show that there is mail in them but when I open the folder there is nothing there. I went into my yahoo folder online and can see that there is indeed a message but when I go to outlook, I cannot see it. There are now three messages like that. I seem to be receiving all other messages just fine. I ran the office diagnostics and it didn't come up with any problem or issue except a file that it told me to go check in the trust center to "periodically download a file that helps determine system problems" . I am running windows xp on a Dell XPS 400. Can you help?

  2. #2
    Plutonium Lounger
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    Re: Folder shows one new message but there is nothing (2007 sp1)


  3. #3
    Lounger
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    Re: Folder shows one new message but there is noth

    Thank you, Hans, that worked perfectly!
    Regards,
    Elaine

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