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  1. #1
    New Lounger
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    Help System (2000)

    I seem to have a bug in my Access 2000 Help System. I've noticed it with other keywords as well. Here's a sample of how it doesn't work:
    1. Turn the assistant off so it doesn't respond to the F1 key.
    2. Go to the Immediate pane.
    3. Type "Application.SetHiddenAttribute" (without the quotes).
    4. Double-click "Application" to hilight it, then hit F1. The help system pops up with the "Application Property" help showing.
    5. Close the Help window.
    6. In the Immediate pane, double-click "SetHiddenAttribute" to hilight it.
    7. Hit F1.
    On my machine, and the others in this office I've tested, this results in a Help window popping up, completely empty and blank.
    I've also noticed that if you don't close the Help window from a prior use, and you try it on the "SetHiddenAttribute" keyword, it still won't display the help, but it will make the toolbar in the existing window huge.
    I normally keep my Help window un-docked, because I don't like Help resizing all of my screen windows. I've noticed that if I have the empty help window showing, and I try to dock it, I get a message that says, "There is not enough memory available for this task. Quit one or more programs to increase available memory, and then try again." Naturally, I can close everything else, and it won't make a bit of difference.
    I don't really care about the docking thing. All I want is for HELP to look up the entry I've got hilighted.
    Yes, I CAN look it up by opening Help and typing "SetHiddenAttribute" in the Answer Wizard, but this is a huge waste of my time.
    I've also noticed that all entries that end in "(ADO)" are non-accessible. That is, they show up in a search list, but clicking on them accomplishes nothing. Just now, I noticed the same appears to be true of an entry I just tried clicking on ending in "(RDS)".
    Any assistance would be greatly appreciated.
    - Dayton - 08/28/2001 @ 10:20:48

  2. #2
    Plutonium Lounger
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    Re: Help System (2000)

    I'm afraid that HTML help in Office 2000 has quite a few quirky behaviors, not only those you pointed out. It will also throw an annoying series of error messages before finally loading the page you were looking for at times, and sometimes all you get is a gray window that never gets populated with the rest of the help screen. F1 usually works for me, but for some things I resort to using the object browser to find the object and then clicking F1 from there. That often works when the more direct approach won't. <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15> I've also learned to use the Answer Wizard in O2K help, because I find the Index to be both frustrating and virtually useless.
    Charlotte

  3. #3
    WS Lounge VIP rory's Avatar
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    Re: Help System (2000)

    Hi,
    If you're running Windows2000 then <A target="_blank" HREF=http://www.wopr.com/cgi-bin/w3t/showflat.pl?Cat=&Board=acc&Number=29891&page=&view =&sb=&o=&vc=1>this post</A> may be relevant, particularly to your missing ADO help files but possibly also to the others.
    Hope that helps.
    Regards,
    Rory

    Microsoft MVP - Excel

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