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  1. #1
    3 Star Lounger
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    Reminder appointment doesn't work (Outlook 2003 Dutch)

    Good afternoon,

    Can anybody help me with the following?
    I have a user which tried to set a reminder for all meetings (p.e. 15 minutes in advance). Normally you choose Extra, Options and on the tab Preferences set the standard to 15 minutes (if it's not already at that time!).
    We did so, but.... there's no reminder?!
    So I've tried a couple of other timespams, but it doesn't work.
    Does anybody know what I might not have seen?

    Many thanks in advance!!!

    Daphne <img src=/S/compute.gif border=0 alt=compute width=40 height=20>

  2. #2
    Plutonium Lounger
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    Re: Reminder appointment doesn't work (Outlook 2003 Dutch)

    The setting in the Preferences tab of Tools | Options... specifies the reminder time to be used for new appointments created from then on. It won't set reminders for already existing appointments.
    The user has to open existing appointments one by one to set or change the reminder time.

  3. #3
    3 Star Lounger
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    Re: Reminder appointment doesn't work (Outlook 2003 Dutch)

    I get that, but I mean for new appointments: when I set a reminder (in my own account ) for 10 minutes and I make an appointment for within 5 minutes, the moment I save it, I receive a reminder. When I do this under the account of the user, no reminder appears?
    Strange isn't it?

    Daphne <img src=/S/compute.gif border=0 alt=compute width=40 height=20>

  4. #4
    Plutonium Lounger
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    Re: Reminder appointment doesn't work (Outlook 2003 Dutch)

    Let the user try the following:

    1) Select Tools | Options...
    Activate the Other tab.
    Click Advanced Options...
    Click Reminder Options...
    Make sure that the check box "Display the reminder" is ticked.
    Click OK three times to close all the dialogs.

    2) Quit all instances of Outlook.
    Select Start | Run...
    Type <code>outlook /cleanreminders</code> and press Enter or click OK.
    This will clear, then generate all reminders again.

    3) If the previous step doesn't help, try the same but with <code>outlook /cleanfreebusy</code>

  5. #5
    3 Star Lounger
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    Re: Reminder appointment doesn't work (Outlook 2003 Dutch)

    Good afternoon!

    I didn't know it was that simple... Thanks! We are very happy!!!

    Have a nice weekend!

    Greetz,
    Daphne <img src=/S/compute.gif border=0 alt=compute width=40 height=20>

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