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  1. #1
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    Puzzling Error Message (XP SP2)

    I'm trying to help a little old lady with her DSL webmai using Firefox. Every time she starts up Firefox pointing to her yahoo account a Windows pop-up appears stating "Windows cannot find .... dsl.sbc.yahoo.com. ..." Then Firefox opens up with the dsl.sbc.yahoo.com page that Windows says it can't find. I think this is a Windows problem and not something to do with Firefox. In fact, if I remember correctly it happens with Internet Explorer too. I can't figure out why Windows pops that message up every time. It is simply an annoyance as she can close the error message and everything works normally after that.

  2. #2
    Super Moderator BATcher's Avatar
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    Re: Puzzling Error Message (XP SP2)

    <hr>Every time she starts up Firefox pointing to her yahoo account <hr>
    For my benefit, at least, you would need to explain what "starting Firefox pointing to her Yahoo account" means!

    Have you set up a Firefox shortcut which specifies a target webpage, perhaps?
    BATcher

    Time prevents everything happening all at once...

  3. #3
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    Re: Puzzling Error Message (XP SP2)

    I suspect your problem is the one covered in Windows error opening Internet shortcut or local HTML file - Firefox. I quite frequently seem to need to take this action.

    Chris

  4. #4
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    Re: Puzzling Error Message (XP SP2)

    Yes, what I meant was a shortcut to Firefox going directly to her Yahoo email page.

  5. #5
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    Re: Puzzling Error Message (XP SP2)

    Chuck, you may have to set the shortcut to go to the default yahoo mail page, but not HER default mail page (i.e. yahoo.com/mail). If her login expires before FF is opened again, I could suspect that as a reason for the error.
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  6. #6
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    Re: Puzzling Error Message (XP SP2)

    The problem definitely resided with Firefox. I created the identical shortcut with Internet Explorer and the problem disappeared.

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