Results 1 to 3 of 3
  1. #1
    Star Lounger
    Join Date
    Sep 2001
    Location
    Rennes, France
    Posts
    65
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Oublook backup add-in not working anymore (2003 (sp 3))

    After faithfully running for years, I noticed a few weeks ago that Outlook backup add-in has suddenly stopped doing its job. The backup option on the file menu is no longer present. After going to tools, options, other, advanced options and com add-ins, I find the box for the add-in there, re-check it, click OK on the way back out and then...nothing. When I return, the box remains unchecked. Even after uninstalling the add-in through add/remove and then installing a newly downloaded version of the add-in, the same problem remains. This is not exactly the same problem as in an earlier post: Outlook backup disappeared (2003 SR 2) but seems similar. I liked this add-in and would like to have it back.

  2. #2
    Plutonium Lounger
    Join Date
    Mar 2002
    Posts
    84,353
    Thanks
    0
    Thanked 29 Times in 29 Posts

    Re: Oublook backup add-in not working anymore (2003 (sp 3))

    Select Help | About Microsoft Office Outlook...
    Click the Disabled Items... button.
    Is the backup add-in listed here? If so, select it and click Enable.
    Click OK.
    Then try ticking the check box in Tools | Options..., Other tab, Advanced Options..., COM Add-Ins... again.
    Does that help?

  3. #3
    Star Lounger
    Join Date
    Sep 2001
    Location
    Rennes, France
    Posts
    65
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Oublook backup add-in not working anymore (2003 (sp 3))

    Super, Hans, that did the trick. That's great. Thanks so much.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •