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  1. #1
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    Help with multiple .pst files (2002 (10.6838.6845) SP3)

    First of all, let me say that .pst files confuse the fool out of me (possibly because I am one???). There are presently (9) files in Cocuments and SettingsOwnerLocal SettingsApplication DataMicrosoftOutlookMicrosoft, (6) of which are .pst. I think the only two that are valid are Outlook1.pst and Outlook2.pst which I believe to be related to my profile and my wife's, respectively. I am pretty sure the file Outlook2.bak could be deleted as could the pst's that have older timestamps. I am attaching a jpeg of a screenshot of these files which I hope will be legible enough for you to see. I want to clean these files up as much as possible but don't want to really screw things up. Any guidance you fine folks could give me would be greatly appreciated.

    Jerry Young

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    Re: Help with multiple .pst files (2002 (10.6838.6845) SP3)

    Not that you would necessarily want to, but Outlook can open any number of PSTs. I routinely keep three open on one machine. It looks like Outlook1.PST and Outlook2.PST are actively in use - does Outlook open two PSTs when it starts? Treat those carefully, perhaps make backup copies before you mess with anything.

    The .bak file is probably a backup made either manually or by the Inbox Repair Tool (scanpst.exe), and based on its age is of no use to you.

    The other small PST files are probably empty, and may have been created a result of faulty openings of Outlook. You can:
    1. determine which PSTs are standardly opened by either right clicking their root folder in Outlook Folder window and examining their Properties
    2. examine all the contents of unopened PSTs using File | Data File Management | Open Folder, browse to a target PST and open it

    You can close any PST by right clicking its root folder in the Outlook Explorer window and selecting "Close <foldername>". (However, the PST file handle is not released until Outlook is fully closed.)

    PS, next time crop your graphic to just the relevant files, and post the graphic a bit larger. For graphics containing mostly text, PNG format may yield the smallest size file.
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    Re: Help with multiple .pst files (2002 (10.6838.6845) SP3)

    John- Thanks for the reply which has prompted a couple more, probably silly, questions. I think you are correct that Outlook1.pst and Outlook2 pst are the active ones. I'm not sure what you mean by "open two PSTs when it starts". I have two profiles (mine and my wife's) and only one can be open at a time as far as I know. I believe that you are right that the .bak file is of no use to me and I will delete it. Also, I think it should be OK to delete all the small PST's based on date and size. I presume those files can be deleted by simply highlighting the file name and using Edit/Delete or the Delete button. When you refer to "right clicking their root folder in Outlook Explorer folder window" I'm not sure just what you mean by "Outlook Folder window" either. Finally, I am not familiar with PNG format and would like to know more about it. Actually, I was quite proud of myself for using Print Screen on that Windows Exploring window, pasting it into Paint, saving as a jpeg and then resizing the jpeg to stay within the 100k attachment size. I'm afraid that it is painfully obvious that there is a whole lot that I don't know so any help I can get is a good thing.

    Jerry Young

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    Re: Help with multiple .pst files (2002 (10.6838.6845) SP3)

    No questions are silly unless you already know the answer.

    1.) You can configure Outlook to have more than one e-mail account in a profile. Outlook will open all PST files for the e-mail accounts associated with a profile when it starts. It appears from reading this that you have one e-mail account per profile. Therefore, Outlook would only open one PST file when it is start.
    2.) You may use Windows Explorer and the either method you mentioned to delete the extraneous PST files.
    3.) The "Outlook folder windows" is the left pane for most people. It usually contains a pseudo Windows Explorer hierachical view of the PST file. The "root folder" in this view is the top level usually labelled something like "Mailbox - John" (where John is the e-mail account name).
    4.) PNG is another graphics file format that is often used for web pictures.See Portable Network Graphics - Wikipedia, the free encyclopedia for more information. Paint can save in PNG format by selecting "Save As'" and then using the drop down menu for the file type to select PNG.

    Joe
    Joe

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    Re: Help with multiple .pst files (2002 (10.6838.6845) SP3)

    Thanks, Joe, for your help. Jerry, just a couple other explanation points:

    1. The attached graphic shows the "Root Folder" of the PST in Outlook 2003. In Outlook 2002 the location will be the same, but the Root Folder may be called "Outlook Today - [Personal Folders]", and you must have View | Folder List active.

    2. There is no cropping tool in MS Paint - use the Select tool to select the area you want, Copy the selected area, then go to File | New, abandon the existing file, then copy the selected area as your new graphic. Reduce the white space surrounding the cropped graphic (in separate steps) by grabbing the center handles on the right and bottom edges, and dragging them up left and up until the total picture is just the size of the graphic you pasted. After all that, don't forget to save the file. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>
    Attached Images Attached Images
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    Re: Help with multiple .pst files (2002 (10.6838.6845) SP3)

    Joe-

    Thanks for the post- some info there that I obviously was not aware of. Always good to learn something new. I will remember PNG for any future graphic attachments in the Lounge. BTW, I now have only two PST's, Outlook1 and Outlook2 and all is working well.

    Jerry Young

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    Re: Help with multiple .pst files (2002 (10.6838.6845) SP3)

    John-

    Thanks again for your help! From what you say I would guess that the "Root Folder" in Outlook 2002 would be "Mail- GWY" and "Mail- KBY" for mine and my wife's email, respectively. Now, after the fact, I realize that it was not necessary to show the Windows Exploring hierarchy in the graphic and I should have shown only the PST files. I do appreciate the help!

    Jerry Young

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    Re: Help with multiple .pst files (2002 (10.6838.6845) SP3)

    You're welcome. One last thing. For whichever profile has the Outlook2.pst file you should consider archiving some of the data. Outlook would perform much better with a smaller PST.

    Joe
    Joe

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    Re: Help with multiple .pst files (2002 (10.6838.6845) SP3)

    Joe-

    Thanks again for your help/comments. Do you have any suggestions as to where I could find plain language instructions or a tutorial on archiving Outlook data? I am a bit of a pack rat (no, check that, a BIG pack rat!) and like to save anything that might remotely be of use in the future. I started to use MailStore but never followed up on it. Again, any help much appreciated!

    Jerry Young

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