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  1. #1
    New Lounger
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    Isass.exe - application error (Dell XPS - Windows

    I was having some odd not enough RAM error messages when trying to save some photos. decided to run a virus check and came up clean. then rebooted and the windows page pops up, then goes black and an error message comes up that says the following:

    Isass.exe - Application error referenced
    Instruction 0x00401082 referenced memory @0x00000000
    the memory could not be written.

    Tried both options (ok and ignore/debug) and get a black screen.

    I am able to move the mouse, but there's nothing there - the screen stays blank.

    Anyone have any ideas on how I should proceed? should I post here or in hardware?

    thanks!

  2. #2
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    Re: Isass.exe - application error (Dell XPS - Windows

    Have you tried completely powering down the PC then rebooting?

    Joe
    Joe

  3. #3
    Plutonium Lounger Leif's Avatar
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    Re: Isass.exe - application error (Dell XPS - Windows

    Check out LSASS.EXE error, What do I do? and Lsass.exe application error help?.

    Both are very recent threads, and may point to some very new nasty....

  4. #4
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    Re: Isass.exe - application error (Dell XPS - Wind

    Okay - it looks like I'm out of the woods. I actually have PC Tools Spyware Doctor and Trend Micro PCcillin on my machine.

    I powered up while hitting f8 over and over until I had the option to click last known configuration. That seemed to get me past the original error message.

    Once past the dreaded black screen I immediately ran Spyware Doctor under advanced mode. I noticed that everything was unchecked so my previous scan prior to the the error message wasn't really a scan at all. The virus must have outsmarted the software and effectively turned it "off".

    So in "advanced" I checked off every drive (including external hard drive) and had it run the scan. Turns out the computer had more viruses and trojans in her than a 42nd street prostitute! As it was scanning, my computer was getting hit 4x/second with this freakin' Trojan Vundos that was trying to get in - I could actually see it attacking me from the internet! It was insane- Trojan Vundos and Trojan Virtumonde seemed to be the culprits here.

    Anyway after it quarantined 40+ instances of this virus - the soft ware had me reboot. Reluctantly I did and after a few hail mary's and our fathers, it booted right up.

    I did notice that my Microsoft automatic updates was x'd out and red so as I write this it is downloading more updates than I can ever recall it downloading. The virus must have shut this down behind the scenes as well.

    I hope this fix sticks and helps others - to recap - Spyware Doctor was the software I used and I had to go into advanced options and select everything that had been deselected by this virus.

    Now windows is asking me to reboot for their automatic updates to take effect. Fingers x'd.

    Hopefully you won't hear from me with this issue again.

  5. #5
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    Re: Isass.exe - application error (Dell XPS - Wind

    Wow, I'll bet that was not much fun. <img src=/S/grin.gif border=0 alt=grin width=15 height=15> Glad to see you seem to have it fixed. Thanks for posting back your results so far. Please post back and let us know that your last re-boot went OK and ALL is now well in your PC world.

    Joe
    Joe

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