Hi, I don't know that anyone out there will be able to help me with this, but, nonetheless, I punt. I have a Dell computer XPS 400, with Windows XP. I came into my computer this morning to a blue screen with the following messages:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware of software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or diable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
*** STOP: 0x000000D1 (0x00AA2501, 0x00000002, 0x00000001, 0XB9D366F7)
*** NDIS.sys - Address B9D366F7 base at B9D1D000, Date Stamp 48025d03
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.
I am not aware of having loaded anything recently or of any new hardware. A few months ago I loaded McAfee Security. I do have two granddaughters who use this computer on occasion and could have downloaded something. I was hoping pehaps the DRIVER message or the Technical information section may be a clue to someone what the problem could be. Of course, it's just gibberish to me.
If you have any suggestions please let me know.