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  1. #1
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    XP File and Print Sharing

    I have set up a home network. I can access the internet just fine from a wired desktop and a wireless laptop.

    The wired desktop has printers wired to it.

    I am using workgroups. I have set up the printers and a test folder for sharing as an administrator on the wired/desktop.

    I can get the wireless laptop to reconize the workgroup, but not to detect either the printers or the the shared folder. Other troubleshooting sites indicate that I am doing everything correctly.

  2. #2
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    Re: XP File and Print Sharing

    More details.

    I have firewalls turned off on both machines.

    When navigating through "Add Network Place" on my wireless/laptop, I can go through Microsoft Windows Network and see my workgroup. When I click on my workgroup, I can see the names of both computers. But when I click on the name of the wired/desktop, OK remains grayed out.

  3. #3
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    Re: XP File and Print Sharing

    Hi and Welcome!

    Until someone can answer your question directly, perhaps this 'star <post:=589,883>post 589,883</post:>' could help you? There are lots of knowledgeable people here so keep checking to see if you get an answer!

    <img src=/S/cheers.gif border=0 alt=cheers width=30 height=16>


    "Peace begins with a smile. "-- Mother Teresa

  4. #4
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    Re: XP File and Print Sharing

    Turning OFF the firewalls will NOT always stop them from working.

    What firewalls are you using?

    The best thing to start out with, is add ALL of the machine's IP addresses to ALL of the machines.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  5. #5
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    Re: XP File and Print Sharing

    # Physical Connectivity:

    * Please describe your physical network configuration (what routers, switches, broadband connectivity etc.)
    Linksys WRT310N Router - just out of the box.
    The cable companies default modem.
    * Do all PCs have ethernet cables connecting them to a common switch or router?
    An older desktop is wired with a CAT6 to the router. This formerly stood alone with no router, so it had a lot of modifications for security.
    A laptop is wireless.
    * Can you see green and orange lights on the network cards and switch, where the ethernet cables plug in? What state are these lights in?
    Lights on the router and modem are OK.

    # Firewalls:

    * If you have a hardware firewall then check that it allows the PCs to talk to each other
    I am not sure where to look for this on the new router.
    * If you have software firewalls on the PCs then check that they allow the PCs to talk to each other
    Windows Firewall is off on both machines.
    The wired desktop had ZoneAlarm basic. I uninstalled it.
    * Make sure you don't have more than one one software firewall on any of the PCs. If you use a third party software firewall then the built-in Windows firewall should be turned off
    The wired desktop does not have another software firewall.
    The laptop might, but I doubt it.
    Both are running McAfee Enterprise - not sure if there is a firewall feature in there.
    * If you have ever had any other software firewalls installed then check that they have been completely removed
    There shouldn't be any of these, unless Spybot, BoClean, AdAware, or Startup Cop have firewall features.
    * Temporarily turn off all firewalls (disconnect from the internet first if you can)
    Done.

    # IP addresses:

    * Type IPCONFIG from a command prompt on each PC, what is the IP Address? What is the default gateway address?
    Wired/Desktop: 192.168.1.100 and 192.168.1.1
    Wireless/Laptop: 192.168.1.102 and 192.168.1.1
    * Can each PC access the internet?
    Yes
    * Type PING a.b.c.d from a command prompt on each PC, where a.b.c.d is the gateway address from above. What output do you get?
    4 good replies from each.
    * Type PING e.f.g.h from a command prompt on each PC, where e.f.g.h is the IP Address of the other PC. What output do you get?
    4 good replies from each.

    * Type PING computername from a command prompt on each PC, where computername is the Name of the other PC. What output do you get?
    4 timeouts from each.

    # User accounts:

    * Make sure that you are using the same username and password on all PCs
    Not sure what to do here - both machines have multiple accounts of both types.
    * Make sure the guest account is enabled by typing
    net user guest /active:yes


    to a command prompt on each PC
    Done.
    * Create a new (temporary) username on each PC, for example Testnet, with the same password, and log in to this account on each PC
    Limited or Administrator?
    I created these, but I'm not sure how to proceed. I can't continue to answer the questions below if I log out now (user switching is kludgy on the wired/desktop and is not enabled on the wireless/laptop).
    So, all questions below are answered from the same administrator account as I started with, but I can always come back and try out TestNet.
    # Other Diagnostics:

    * Start > Run > NETSH DIAG GUI, Wait for the window, Click Scan your system. Which tests pass? Which tests fail?
    Passed all tests on both machines.
    * At a command prompt on each PC:
    o NET USE * /DELETE
    Both PCs say "There are no entries in the list"
    o NET USE computernameIPC$ /user:username (where computername is the name of the other computer and username is the temporary username). What exact error do you get?
    Wired/desktop trying to access the Wireless/Laptop: System Error 53
    Wireless/laptop trying to access the Wired/Desktop: System Error 67
    o NET VIEW computername (where computername is the name of the other computer). What exact error do you get?
    Wired/desktop trying to access the Wireless/Laptop: System Error 53
    Wireless/laptop trying to access the Wired/Desktop: System Error 53 (yes, the 4 error numbers are correct)
    o NET VIEW computername (where computername is the name of the computer you are typing on). What exact error do you get?
    Wired/desktop to itself - list of shares
    Wireless/laptop to itself - "There are no entries in the list".
    (Note that the Wireless/laptop belongs to my office, and has sharing of its own stuff blocked).
    * Right click My Computer > Manage > Open Shared Folders
    o Look in Sessions, Does it show a connection from the other computer?
    Both PCs say "There are no items to show in this view."
    o Look in Shares. Does it show the shared folders that you expect it to?
    The Wired/Desktop shows more than I expect. I'm guessing that the ones followed by the dollar sign are supposed to be there because I am logged on as an administrator. It also shows the folders I am trying to share (without dollar signs). It shows print$ - don't know if that should be dollared or not. Interestingly, it shows an IPC$ even though I couldn't connect to this machine from the wireless/laptop when I used this above.
    The wireless/laptop shows only dollared shares (again, including IPC).

  6. #6
    Plutonium Lounger
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    Re: XP File and Print Sharing

    This sounds like you have a DNS or other name translation problem.

    To confirm this could you please try the command
    <code>NET VIEW a.b.c.d</code>
    on each computer, where a.b.c.d is the IP Address of the other computer.

    StuartR

  7. #7
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    Re: XP File and Print Sharing

    Wired/desktop trying to view the wireless/laptop: System Error 53
    Wireless/laptop trying to view the wired/desktop: System Error 5

  8. #8
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    Re: XP File and Print Sharing

    <hr>Both are running McAfee Enterprise - not sure if there is a firewall feature in there<hr>

    Yes, most versions of McFee has Firewall protection. I do not and will NOT use it, so you will need to get help from someone else.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  9. #9
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    Re: XP File and Print Sharing

    System error 53 means "Network path not found" and is the correct error if you haven't enabled file sharing on the laptop.

    System error 5 means "Access denied" and suggests that the username and password you are using on the laptop has not been granted permission to access shares on the desktop.

    Please make sure that you have logged into BOTH systems using exactly the same username and password, and then try again. Just while we are getting this working please have just one account logged in on each PC and please make this an Administrator account for now, after we have everything working we can try to make the security tighter and make it work with fast user switching. Also it is very important that this account does NOT have a blank password.

    StuartR

  10. #10
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    Re: XP File and Print Sharing

    I didn't say that file sharing wasn't enabled on my wireless/laptop. It is (or at least it shows up checked when I tunnel into my local connection). I believe that sharing is blocked with a local or group policy: sharing and security show up in my context menu, but when I click through I am taken to a window whose bottom panel is labeled Network Sharing and Security and which says "As a security measure, Windows has disabled remote access to this computer ..." So I'm not sure the Error 53 should be dismissed right away.

    More soon.

  11. #11
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    Re: XP File and Print Sharing

    OK. I've got both machines logged in and connected to the internet with the same username and password.

    (I'm not really happy with this approach, since this is a work laptop, and I'll need to get back to the username they want me to use - but I'm hoping this is just a temporary workaround.)

  12. #12
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    Re: XP File and Print Sharing

    FWIW: I just did a net view on each machine.

    Wired/desktop trying to view wired/desktop: got a list of shares.
    Wireless/laptop trying to view: got the same list of shares

    Wired/desktop trying to view wireless/laptop: got Error 5 "Access is denied"
    Wireless/laptop trying to view wireless/laptop: got "There are no entries in the list" (which makes sense if sharing is blocked).

  13. #13
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    Re: XP File and Print Sharing

    I am also wondering if computernames are case sensitive.

  14. #14
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    Re: XP File and Print Sharing

    "I am also wondering if computernames are case sensitive. "

    NO

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: XP File and Print Sharing

    Sorry for this folks, but it just occurred to me.

    The wired/desktop used to be standalone with no router. After some security issues about a year ago, I followed the directions at this thread (http://forums.spybot.info/showthread.php?t=20933).

    In particular, I followed these directions:

    The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

    * hosts file:
    o Every version of windows has a hosts file as part of them.
    o In a very basic sense, they are used to locate webpages.
    o We can customize a hosts file so that it blocks certain webpages.
    o However, it can slow down certain computers.
    o This is why using a hosts file is optional!!
    Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1.
    2. Click the start button (at the lower left hand corner of your screen)
    3. Click run
    4. In the dialog box, type services.msc
    5. hit enter, then locate dns client
    6. Highlight it, then double-click it.
    7. On the dropdown box, change the setting from automatic to manual.
    8. Click ok

    As a result, my DNS Client Service is currently set to manual on my wired/desktop.

    This probably changes the plan of attack; I'm just glad I remembered this before we were too deeply involved, and that someone mentioned a DNS problem and my memory kicked in.

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