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  1. #1
    Star Lounger
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    PDF Writer Lock-up (6.0)

    Good morning.

    Has anyone experienced a problem with creating pdf files? I have experienced this on each of my Vista-running computers, and have received reports of similar behavior from other Vista users. The writer program (Adobe or other) is selected from the printer list, the Print button is clicked, and then the user gets a perpetual spinning wheel (hourglass). Often the source program will lock up, as well. Usually, closing the source program and reopening it will allow the file creation process to be completed on my computers, although sometimes a restart of the pc is required. However, I was attempting to assist someone experiencing this problem, and nothing we tried resolved the issue - the spinning wheel/program lock-up occurred every time.

    Is the association with Vista coincidence? I never experienced it with XP. Has anyone experienced this and established a solution?

    Thanks.

    Kevin

  2. #2
    Plutonium Lounger
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    Re: PDF Writer Lock-up (6.0)

    Which application are you trying to use?

  3. #3
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    Re: PDF Writer Lock-up (6.0)

    I have encountered the problem when attempting to create a pdf document with an Adobe writer program. The original document is usually a Word document. Others have had the same problem with other pdf writer programs (one of them is called Nitro).

    Kevin

  4. #4
    3 Star Lounger
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    Re: PDF Writer Lock-up (6.0)

    No problems encoutered with Vista HP SP1 and pdfactory Pro 3.38.

    Regards, Teunis

  5. #5
    Plutonium Lounger
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    Re: PDF Writer Lock-up (6.0)

    Have you performed the installation of the PDF writer application with the Run As Administrator option? If not, you could try uninstalling, then reinstalling with that option.
    I also found a suggestion to turn off UAC temporarily while uninstalling, then reinstalling.

  6. #6
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    Re: PDF Writer Lock-up (6.0)

    One will find the with several Adobe products MAY NOT fully install if the UAC is turned OFF.
    But, yes, the "Run As Administrator" is always a good try.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  7. #7
    Plutonium Lounger
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    Re: PDF Writer Lock-up (6.0)

    Thanks for the clarification!

  8. #8
    Star Lounger
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    Re: PDF Writer Lock-up (6.0)

    I have experimented with using the program with the UAC on and off, but not uninstalling/installing. I'll give that a try, in the Run As Administrator mode.

    Thank you to all.

    Kevin.

  9. #9
    New Lounger
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    Kevin,
    It may be too late but Adobe/MS are having a feud, MS wants you to use XPS and Adobe wants you to use PDF. Neither is giving an inch. If you turn off UAC you should be able to do what you want. Then re-enable UAC. The un-install re-install works about 30% of the time.

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