Results 1 to 6 of 6
  1. #1
    2 Star Lounger
    Join Date
    Jan 2001
    Location
    Bartlesville, Oklahoma
    Posts
    151
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Cannot access networked laptop from desktop

    For the past couple of months I've been trying to figure out why I can no longer connect to our laptop from our desktop. When I use Windows Explorer (in Vista Home Premium) to look at files on the laptop (which also runs the same version of Windows Vista) the laptop is listed in the directory tree. However, when I click on the laptop name I get a message box telling me that Windows cannot access the laptop. When I select the "Diagnose" button provided with that message box I subsequently get another message box informing me "An installed Layered Service Provider (LSP) is outdated. Remove the malfunctioning network component." However, when I check the Device Manager I find no indication of a malfunction.

    I subsequently searched the WOPR forums for "Layered Service Provider" and came up with one thread started by sdckapr (post #404,700) that was somewhat on point except that it appeared to deal with a complete loss of ability to connect with the internet whereas my problem is desktop to laptop connectivity. I am able to connect to our desktop using the laptop and have had no problem connecting to the internet from either machine. The remedies suggested by the responses in the aforementioned thread, while over my head tech-wise, either did not sound appropriate to my situation or did not list Vista as a supported OS (as in the case of using the LSPfix utility).

    Everything else on the computers is running just fine ("hot, straight, and normal" as they say on submarines), running Windows Vista Home Premium. These computers are almost 2 years old. The desktop & laptop are connected via a wireless NetGear router which has not given us any problem since installing it along with the computers. I use Eset NOD32 for anti-virus protection and it does a very good job of keeping itself updated. I just uninstalled Ad-Aware last night because they hacked me off with the upgrade I recently purchased from them. Prior to that I used Ad-Aware, along with their Ad-Watch program, and Windows Defender for mal-ware protection. Now, as of last night, I just have Windows Defender along with whatever mal-ware protection NOD32 may afford.

    Any assistance or suggestions you care to lend will be welcome.

  2. #2
    Super Moderator
    Join Date
    Dec 2000
    Location
    Renton, Washington, USA
    Posts
    12,560
    Thanks
    0
    Thanked 4 Times in 4 Posts

    Re: Cannot access networked laptop from desktop

    With Vista it likes to have the SAME user accounts and passwords on both machines.

    Check you Firewall settings as the desktop may be blocked by the laptop firewall.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  3. #3
    Uranium Lounger
    Join Date
    Mar 2001
    Location
    New Jersey
    Posts
    6,684
    Thanks
    1
    Thanked 11 Times in 11 Posts

    Re: Cannot access networked laptop from desktop

    It might have something to do with an update to your AV software. If you disable the AV software on the computer can you connect them ??

    LSP errors can also be related to software problems.
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  4. #4
    Plutonium Lounger
    Join Date
    Nov 2001
    Posts
    10,550
    Thanks
    0
    Thanked 7 Times in 7 Posts

    Re: Cannot access networked laptop from desktop

    I have moved this post to our Networking forum, as it is clearly a network issue of some sort.

    Please try following all the steps in <post:=589,883>post 589,883</post:> and let us know the results.

    StuartR

  5. #5
    2 Star Lounger
    Join Date
    Jan 2001
    Location
    Bartlesville, Oklahoma
    Posts
    151
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Cannot access networked laptop from desktop

    Thank you very much. Your suggestion did the trick. The "file share" firewall exception was, for some reason, not checked on the laptop. Maybe it happened during a software installation or mal-ware/Ccleaner deletion. I know I did not do it because I've never fiddled with that area in the past.

    Many thanks to those forum members who responded with suggestions to help me. I just bragged on you all and WOPR to my father-in-law in hopes that he would join WOPR. We'll see.

  6. #6
    Super Moderator
    Join Date
    Dec 2000
    Location
    Renton, Washington, USA
    Posts
    12,560
    Thanks
    0
    Thanked 4 Times in 4 Posts

    Re: Cannot access networked laptop from desktop

    Good to hear that you have it running.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •