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Thread: 1&1 MailXchange

  1. #1
    Lounger
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    1&1 MailXchange

    Anyone out there using this? I just got signed up for it all and I am not sure what to do about the folders. I will explain, I am using Microsoft Office Outlook 2003 and what I had before getting hooked up to the 1&1 Xchange was a main folder in my e-mail that said "Personal Folders". That folder is still there and I didn't delete anything that was in any of the subfolders of the main folder named "Personal Folders".
    After getting hooked up with the 1&1 Xchange deal I now have in my e-mail folders the "Personal Folders" as well as the "1&1 MailXchange" folder and all the subfolders for it. When I send any e-mails from either my laptop or desktop they are supposed to sync up through the 1&1 server and I am supposed to be able to see everything no matter what computer I am on. That works in terms of what I get in my inbox but it doesn't when I send an e-mail out from scratch. The e-mail I send out from scratch shows up in the "sent" subfolder of the "Personal Folders" and not in the "sent" subfolder of the "1&1 MailXchange" folder, and it doesn't syn up with the other computer I have on the Xchange server.
    Are you confused yet? Ok, sorry, the question is where can I go to find out how I arrnage the folders in my Outlook when using the 1&1 MailXchange service, or, if there is anyone out there that can give me some pointers I would greatly appreciate it. Hans are you there? You have helped me so many times, I am very thankful.

    Talk to anyone soon, I hope.

    bearfur

  2. #2
    Plutonium Lounger
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    Re: 1&1 MailXchange

    > Hans are you there?

    Yes, I am, but I have no experience at all with 1&1 MailXChange, so I can't help you with this, sorry.

  3. #3
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    Re: 1&1 MailXchange

    Hello Hans, thanks for your help in the past.

    Maybe this is not a 1&1 question as much as it is an outlook question. Would you know if there is a way to tell outlook which folder to put the set items in? Then it is just a matter of doing a "send/Receive" as normal and everything would syn up. Any ideas on Outlook?

    Thanks,

    bearfur

  4. #4
    Plutonium Lounger
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    Re: 1&1 MailXchange

    As far as I know, you can't change the name or location of the Sent Items folder. You could set up a rule that moves a copy of each message to a specific folder after it has been sent.

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    Re: 1&1 MailXchange

    Your original post reads as though you added an additional Outlook account. Do you now have two accounts defined in Outlook?

    Joe
    Joe

  6. #6
    Super Moderator jscher2000's Avatar
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    Re: 1&1 MailXchange

    <P ID="edit" class=small>(Edited by jscher2000 on 05-Jan-09 23:56. Found something more useful.)</P>I don't think this is necessarily a standard Outlook question. From a quick perusal, the 1&1 Outlook Connector is an add-on that simulates the more standard account types in Outlook. That is just speculation, because I'm not in a position to easily test this product.

    Anyway, can you check something? Start a new message and look for an Accounts button below the large Send button. Can you choose your 1&1 MailXchange account here and, if so, does the sent message end up in the correct Sent Items folder? If so, you have a couple choices. One is to default the sending account to 1&1. The second is to set up a little VBA procedure that prompts you to choose the outgoing account every time you send a message, so you do not have to think about it until that moment.


    Added: Upon further review, 1&1 is selling a bundled version of Open-Xchange. I found a 78-page user manual for the Outlook "OXtender" on the Open-Xchange site here: http://www.open-xchange.com/en/oxpedia#DocsAndExamples. Hopefully this answers all your questions. <img src=/S/laugh.gif border=0 alt=laugh width=15 height=15> But seriously, feel free to ask more. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

    I'm fairly confident now that your 1&1 account is configured for IMAP, and that is why you see the second set of folders. IMAP has certain peculiar features, such as when you delete the message in Outlook, it is not really deleted from your account on the server until you run a purge, which pushes the updates to the server and finalizes them in your local folders. Anyway, I don't know the interplay between the "normal" IMAP features and what is added by the plug-in. Hopefully it's a big improvement. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>


    Added #2: So I'm reading this manual, and they specifically mention your situation on page 57:
    <hr>There are certain peculiarities associated with the manipulation of IMAP folders in Outlook. For example, sending e-mail from an IMAP account results in the sent message being copied into the Sent folder under the Personal Folders at the top of the folder list, rather than the Sent folder under the actual IMAP account. This is undesirable, but can be accommodated for with the use of a simple Outlook rule.<hr>
    They then move on to illustrate a very different rule rather than that one, but hopefully it's not difficult to create if you want to go that way.


    Added #3: Hey, they have a forum: Open-Xchange OXtender for MS Outlook @ Official Open-Xchange Forum.

    Okay, now I better get some sleep.

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