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  1. #1
    New Lounger SadieAnn's Avatar
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    Word 2002 upgrade to SP3 (Word 2002)

    I installed Kaspersky 2009 and ran it through its paces and was told that I need to add SP3 to Word. (Finally found the time to remove Norton. Yes, I used the remove tool from their site.)

    Help|About shows I am running Word 2002 (10.2627.3311) When I go to the Add/Remove Hardware the Support Info section it says I am running version 10.0.2627.01 It was pre-installed as a part of Microsoft Works 6.0. I am running XP Pro 2002 SP3.

    Kasperskey sent me to various sites to find the upgrade but each one that I try to install states that it cannot find the proper product. I tried to install the following:
    Officexp_KB956329-FullFile-ENU.exe
    Officexp_KB953405-FullFile-ENU.exe

    What should I use to add SP 3 to Word?

    Thanks in advance for your help,
    Sadie Ann

  2. #2
    Plutonium Lounger
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    Re: Word 2002 upgrade to SP3 (Word 2002)

    If you go to Microsoft Update, you should get the correct version. Click Custom after the initial scan to see which updates are available for your system.

  3. #3
    New Lounger SadieAnn's Avatar
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    Re: Word 2002 upgrade to SP3 (Word 2002)

    Thanks, I'll give it a try this evening.

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