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  1. #1
    New Lounger
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    Not able to delete emails (I don't kno)

    I'm able to receive emails from my Outlook express but unable to delete them since few days without any reason. There was no change in my computer. I'm using Firefox as my internet server.

  2. #2
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    Re: Not able to delete emails (I don't kno)

    When you empty the Deleted Items folder, it looks empty, but isn't really. Outlook Express, like almost all other email programs, didn't really get rid of the email and rewrite its storage file — it just got "marked" the message as deleted so the program wouldn't show it.

    When the storage file gets too big, you can't delete emails any longer (you can't move them into the Deleted Items folder).

    The fix is the step that people don't do — or don't know to do — even though OE will warn you occasionally. You have to Compact the mail folder.

    So, what's the fix.

    First, you can compact the email folders, which is the way to prevent the problem from occurring. You might do this once a month or once a year, but you need to do it.

    In Outlook Express, the process is similarly easy — File, Folder, Compact All Folders.
    In Eudora, it is under Special / Compact Mailboxes. In Outlook Express, it's found at File / Folder / Compact All Folders.
    In Outlook, the process is much more complicated to compact one of its .pst files. The process is: File / Data File Management, select a file, click Settings, then click Compact Now.
    The quick fix is to delete the "Deleted Items.dbx" file. After that, the next time you're in OE and hit the delete key on an email, OE will create a new copy of the Deleted Items file (which is represented in OE as the Deleted Items folder).. so that you can you can delete it. My article Backing Up Outlook Express Email Folders will help you find the Deleted Items.dbx file.

    I found the advice here http://www.terryscomputertips.com/computer...ook-express.php

    Hope it works as I have not tested it?
    Regards,
    Rudi

  3. #3
    Uranium Lounger
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    Re: Not able to delete emails (I don't kno)

    Welcome to Woody's Lounge !!! <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    Rudi's advice is sound, and I would do the folder compacting first. If that doesn't work then go to plan B. However, just to be on the safe side since Rudi admits he has never "tested this" I'd simply rename the Deleted Items.dbx folder to something like Deleted Items.dbx(old). That way, if something goes wrong, you can always get back to where you started by changing the file name back.
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  4. #4
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    Re: Not able to delete emails (I don't kno)

    Your advice is sound to DocWatson.... <img src=/S/cheers.gif border=0 alt=cheers width=30 height=16>
    Regards,
    Rudi

  5. #5
    New Lounger
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    Re: Not able to delete emails (I don't kno)

    Hi

    I only delete every thing that stand in my delete box and my problems was resolved.. Thank you so much.

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