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  1. #1
    Lounger
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    Cannot disable appointment reminder (Outlook 2007)

    I have Outlook 2007 and am syncing with Blackberry Desktop Manager (4.6) had did have a problem with the calendars going out of sync. During this time I had an appointment reminder which I cannot dismiss or open. When I try I get the following error: "cannot turn off reminder. You may be reminded again. Cannot locate recurrence information for this appointment". I now have 4 appointments with this problem they are all for recurring appointments that have ended. I have corrected the calendar syncing problem but this still remains. I have researched on Microsoft support site and found a similar issue regarding the recurrence but the fix relates to using Exchange whereas I use a PST.

    I would appreciate any assistance for this really annoying issue.

    Thanks in advance.

  2. #2
    Plutonium Lounger
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    Re: Cannot disable appointment reminder (Outlook 2007)

    Try this:

    - Quit all instances of Outlook.
    - Select Start | Run...
    - Type
    <code>
    outlook /cleanreminders
    </code>
    - Click OK or press Enter.

  3. #3
    Lounger
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    Re: Cannot disable appointment reminder (Outlook 2007)

    Thanks Hans, I forgot to mention that I had tried that some time ago with no success (found that on the MS support site).

    I have been playing further since I posted this and I believe I have fixed the issues.

    I change the calendar view to show all recurring appointments, sorted by appointment and then I deleted the offending appointments. I received a number of errors but it deleted and the reminder also went away - I am in the middle of a backup now so I will try tomorrow and see if they are completely gone.

  4. #4
    Plutonium Lounger
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    Re: Cannot disable appointment reminder (Outlook 2007)

    Glad you found a solution (hopefully)!

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