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  1. #1
    5 Star Lounger
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    Runtime error '5981': Could not open macro storage (2003 SP3)

    Good morning,

    I have a user who, when launching a word doc from an accounting program, receives 'Runtime error '5981': Could not open macro storage'. I've tried replacing normal.dot and uninstalling/reinstalling Office, to no avail. Other users in the office don't have any issue opening the document (through the same accounting program). Any ideas?

    TIA
    ____________________________
    Jeremy
    "If you spend more on coffee than on IT security, then you will be hacked. What's more, you deserve to be hacked." -Richard Clarke

  2. #2
    Plutonium Lounger
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    Re: Runtime error '5981': Could not open macro storage (2003 SP3)

    It could be caused by the Office plug-in for Norton AntiVirus - if the user has NAV, it's a good idea to disable this plugin (it won't compromise security as long as AutoProtect is active).

    Or it could be an add-in - try Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word,197827>Systematic Approach to Behavioral Problems in Word<!/post>.

  3. #3
    5 Star Lounger
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    Re: Runtime error '5981': Could not open macro storage (2003 SP3)

    Thanks Hans

    To amplify the problem; it only occurs when opening documents that are linked to excel workbooks.
    ____________________________
    Jeremy
    "If you spend more on coffee than on IT security, then you will be hacked. What&#39;s more, you deserve to be hacked." -Richard Clarke

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