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  1. #1
    2 Star Lounger
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    files open slow (2007)

    All of a sudden it takes office a few minutes to open a word document or an excel sheet. It doesn't matter if I go from recent documents or open the application first. once the document is finally open it runs fast enough and I have no trouble printing. Nothing else I do on my computer takes very long with the possible exception of Outlook retrieving mail. While it's getting new mail everything slows down.

  2. #2
    Plutonium Lounger
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    Re: files open slow (2007)

    Do you have a new virus scanner, or a new version?
    If you have Norton/Symantec AntiVirus, make sure you turn off the Office plug-in.
    You might disable your antivirus program temporarily to see if it makes a difference (don't forget to turn it back on!)

  3. #3
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    Re: files open slow (2007)

    No, I use Nod32 because it slows nothing down and is very light weight.. I tried disabling it; no difference. it is a good thought though.

  4. #4
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    Re: files open slow (2007)

    Have you recently added any new hardware or software? Any hardware of software updates?

    Joe
    Joe

  5. #5
    2 Star Lounger
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    Re: files open slow (2007)

    I tried watching processes in the Windows Task Manager while it's looking got a document. The only resource it draws from is taskmgr.exe but it never goes above 15% in the CPU column. Nothing else shows much activity.

  6. #6
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    Re: files open slow (2007)

    I did have some trouble updating spybot. when I installed the update and wanted to reboot the reboot got hung up in the little thermometer dots splash screen it would never end. I finally had to restore from yesterday to reboot. I then tried to uninstall spybot but it won't because it's missing a .dll.

  7. #7
    Plutonium Lounger
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    Re: files open slow (2007)

    Reboot after updating Spybot Search & Destroy? If I update the signature files I never have to reboot...

    What happens if you try to reinstall Spybot?

  8. #8
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    Re: files open slow (2007)

    It's a new iteration of spybot (1.6.2.46) not just the signature files. I've been afraid to do that but your prompting made me try it. Restart brought back the endless thermometer but a cold reboot brought it back. I ran spybot, it just found the usual cookies. It still takes forever to find a file

  9. #9
    Plutonium Lounger
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    Re: files open slow (2007)

    I found a suggestion that appears to have helped several people who had similar problems. The following is for Windows XP, in Vista it's more difficult.
    - Start Windows Explorer.
    - Select Tools | Folder Options...
    - Activate the File Types tab.
    - Locate and select the DOCX extension.
    - Click Advanced.
    - Select the Open action.
    - Click Edit...
    - Click in the "Application used to perform action" box and go to the end.
    - If the string does *not* end in "%1", add a space and "%1" (including the quotes!) at the end.
    - Clear the DDE check box (it will be ticked again automatically later, so OI'm not sure if this is relevant)
    - OK your way out.
    - Test whether it has helped.
    - If so, repeat for other extensions that open slowly.

  10. #10
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    Re: files open slow (2007)

    That bizarre bit of black magic actually worked!!!!
    I thank you very much!
    Terry

  11. #11
    Plutonium Lounger
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    Re: files open slow (2007)

    Wow, I actually didn't have much confidence in that suggestion. Glad it worked!

  12. #12
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    Re: files open slow (2007)

    I'm very grateful that the files open fast now, however, they will only one from opening the application first and picking a document from that recent list or open/. If I try to open by double licking a file in my documents or picking from the recent document list from the start menu I get a window telling me it can't find it.. I can live with this but it would be nice to have work the way it's supposed to.

  13. #13
    Super Moderator jscher2000's Avatar
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    Re: files open slow (2007)

    You could try having Word re-register the open commands for its file extensions. This article gives a little more information on the /r startup switch: How to use startup command line switches to start Word 2007, Word 2003, Word 2002, and Word 2000 (MSKB 210565).

  14. #14
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    Re: files open slow (2007)

    Here's more info about opening files in Excel: Fix the slow startup of Excel 2007.

  15. #15
    Uranium Lounger
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    Re: files open slow (2007)

    Did you put the double quotes around "%1" when you added it to the end of the command line like Hans said in his message? If you did not, that would cause this problem with any file that has a space in the name,
    Legare Coleman

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