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  1. #1
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    .docx is locked for editing by 'another user' mess (Word 2007 SP1)

    I am getting these messages constantly when I open word2007 documents. I know for a fact that no one else has the document open, and in most cases, I've not opened the document for several hours or longer. What's going on here? Very annoying to have to constantly, open, close, and reopen documents in the hope that word will figure out that they're not locked.

    Thanks.

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: .docx is locked for editing by 'another user' mess (Word 2007 SP1)

    This can happen under various circumstances. For example, if you open Doc1.doc and use Save As to create Doc2.doc, Word will retain the lock on Doc1.doc until you close Doc2.doc. (At least this is true in 97-2003, not sure about 2007.)

    Are you opening from or saving to a network drive?

    Are you opening from or saving to removable media?

  3. #3
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    Re: .docx is locked for editing by 'another user' mess (Word 2007 SP1)

    Yes- working on/saving to a network drive folder
    Not making any changes to the document name

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    Re: .docx is locked for editing by 'another user' mess (Word 2007 SP1)

    (Edited by HansV to make URL clickable - see <!help=19>Help 19<!/help>)

    Quick update that this is occurring with increasing frequency and really annoying. Even after multiple close/reopens of documents over a period of 5-10 minutes, the problem persists. I am going to start saving locally to my system and see if the problem persists. If not, I'll know it's a server issue, although I suspect Word 2007 is playing some part as well. Here's a thread about this same problem, sadly as yet unsolved:

    http://help.wugnet.com/office/Template-loc...ict1075245.html

  5. #5
    Super Moderator jscher2000's Avatar
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    Re: .docx is locked for editing by 'another user' mess (Word 2007 SP1)

    Good find. If you read down to the third page of that long thread, there is a link to a Hotfix available from Microsoft support: Description of the Word 2007 hotfix package (Word.msp, Wordconv.msp): October 28, 2008. There also is a workaround listed: making the shared templates folder read-only will prevent Word 2007 from locking the file. Of course, it also complicates updates, but...

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