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  1. #1
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    HTML Conversion (Outlook 2000 SP3)

    I have not been able to find a keyword search mechanism in this forum, so I apologise if i am covering old territory, as my problem seems to be a fairly fundamental one and one would have thought a bit of a no-brainer. I am running Outlook 2000 SP3 and usually use plain text. However, I have received some emails encoded in HTML and of course, they display all of the structural stuff wth the message somehow lost in the middle. I interrogated Outlook Help and was told that I could change the format (in and out) by going to the Tools Menu, clicking on Options and then Mail Format. My problem is that there is no such Option on my system. What do I do, now ?

  2. #2
    Plutonium Lounger
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    Re: HTML Conversion (Outlook 2000 SP3)

    Mail Format is a tab in the Tools | Options dialog. If you don't see Options in the Tools menu, make sure that you're showing full menus, not the abbreviated menus that Office shows initially by default. The setting in the Mail Format tab (see below) is for new e-mails that you compose, it doesn't affect received e-mails.

    You can change the format of a message that you received as follows:
    - Open the message.
    - Select Edit | Edit Message.
    - Select Format | HTML
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  3. #3
    Plutonium Lounger
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    Re: HTML Conversion (Outlook 2000 SP3)

    You can search in Woody's Lounge by clicking Search in the Lounge's "menu bar".
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    Re: HTML Conversion (Outlook 2000 SP3)

    In addition to Hans explanation, Outlook will convert the appearance of incoming messages from HTML to plain text if you check Tools | Options | Email options | Read all standard mail in plain text, but this option does not permanently change the format to plain text until you change the format as Hans explained. And even though you slect plain text as your default message format, Outlook will not automatically convert an incoming HTML formatted message that you reply to into plain text; if you have not converted it the way Hans explained, you can change it manually in the message reply window by selecting Format | Plain Text.
    -John ... I float in liquid gardens
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    Super Moderator jscher2000's Avatar
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    Re: HTML Conversion (Outlook 2000 SP3)

    If some of your HTML emails arrive showing the HTML code rather than a pretty layout, and others get through fine, it's possible that some intermediary server or filtering software is "breaking" the format in a way that Outlook can't reconstruct. If you can detect a pattern, it might help in tracking down the culprit.

    Added: It's also possible that Outlook 2000 just doesn't handle all the current message formats. It's a bit ancient now. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

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    Re: HTML Conversion (Outlook 2000 SP3)

    Well thank you for all your insightful advice, colleagues all. It all seems pretty plain, except that when I troll through the menu offerings on Outlook, half of them are greyed out unless I follow certain paths. I did get it to respond to an HTML/text switch, but all it did was to render my text in bold. For your interest, here is a snip of the original email (there is nothing very confidential - it merely confirms a meeting).

    Return-Path: <jackie@spitroastcatering.com.au>
    Received: from outbound.icp-qv1-irony-out4.iinet.net.au (outbound.icp-qv1-irony-out4.iinet.net.au [203.59.1.150])
    by mail08.syd.optusnet.com.au (8.13.1/8.13.1) with ESMTP id n1I04jbN024616
    for <jackietoaduff@optusnet.com>; Wed, 18 Feb 2009 11:04:46 +1100
    X-IronPort-Anti-Spam-Filtered: true
    X-IronPort-Anti-Spam-Result: Aq8EAAbfmknLzual/2dsb2JhbACKOMlLhBMG
    X-IronPort-AV: E=Sophos;i="4.38,225,1233500400";
    d="scan'208";a="314716449"
    Received: from unknown (HELO wasrjackie) ([203.206.230.165])
    by outbound.icp-qv1-irony-out4.iinet.net.au with ESMTP; 18 Feb 2009 09:04:44 +0900
    Reply-To: <jackie@spitroastcatering.com.au>
    From: "Jackie Alderton" <jackie@spitroastcatering.com.au>
    To: "'John Byrne'" <John@ridgeproperty.com.au>,
    "'Jim Wright'" <jackietoaduff@optusnet.com>
    Subject: Meeting with DATABASE JIM - Jackie & John
    Date: Wed, 18 Feb 2009 11:04:43 +1100
    Organization: WA Spit Roast
    Message-ID: <5CAACFDA075C43EA83BC157C27477769@wasrjackie>
    MIME-Version: 1.0
    Content-Type: text/calendar; method=REQUEST;
    charset="utf-8"
    Content-Transfer-Encoding: 7bit
    X-Mailer: Microsoft Office Outlook 11
    Thread-Index: AcmRXIAuLM3YVYUFR1eqZ69CRUYHTQ==
    X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.5579

    BEGIN:VCALENDAR
    PRODID:-//Microsoft Corporation//Outlook 11.0 MIMEDIR//EN
    VERSION:2.0
    METHOD:REQUEST
    BEGIN:VEVENT
    ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:John@ridgeproperty.co m.au
    ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:jackietoaduff@optusne t.com
    ORGANIZER:MAILTO:jackie@spitroastcatering.com.au
    DTSTART:20090309T223000Z
    DTEND:20090310T060000Z
    LOCATION:Mornington
    TRANSP:OPAQUE
    SEQUENCE:0
    UID:040000008200E00074C5B7101A82E0080000000080179A B3B891C9010000000000000000100
    000001928D557EFECB141901E62AAFED947E7
    DTSTAMP:20090218T000443Z
    DESCRIPTION:When: Tuesday, 10 March 2009 9:30 AM-5:00 PM (GMT+10:00)
    Canberra, Melbourne, Sydney.nWhere:
    Morningtonnn*~*~*~*~*~*~*~*~*~*nnJohn & Jim,nnJust a quick note to
    confirm that we are meeting for the day on 10 March to go through the
    operational aspects of the database and specifically the BOH
    functionality.nnJim - could you please advise your
    address?nnThanksnJackiennn
    SUMMARY:Meeting with DATABASE JIM - Jackie & John
    PRIORITY:5
    X-MICROSOFT-CDO-IMPORTANCE:1
    CLASS:PUBLIC
    BEGIN:VALARM
    TRIGGER:-PT15M
    ACTIONISPLAY
    DESCRIPTION:Reminder
    END:VALARM
    END:VEVENT
    END:VCALENDAR

    Looking at it, I wonder whether it has been generated by one of these proprietary systems which expects a similar system to be receiving it. Unfotunately, when it comes to MS Office, I am a "bear of little brain" and I am happy to accept whatever useful morsels of info you gurus can offer. I might be able to reciprocate if anyone is designing a database!

  7. #7
    Plutonium Lounger
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    Re: HTML Conversion (Outlook 2000 SP3)

    This is not a HTML problem. You have been sent a meeting request by someone who uses a later version of Outlook. Outlook 2000 doesn't correctly interpret the iCalendar information in the meeting request. See Outlook 2000 iCalendar interoperability problems. There is nothing you can do about it (except asking the sender not to include a reminder in the meeting request).

  8. #8
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    Re: HTML Conversion (Outlook 2000 SP3)

    Once again, all is made clear by the erudite members of the Lounge. I run Office 2000 on a PC to serve clients who are still running systems based around Access 97 and Access 2000, as one can convert back and forth between the two versions. I also have Office 2003 on a laptop for the benefit of clients with the newer version. I suppose I will have to collect my mail on the laptop, in future. Fortunately, none of my (small business) clients has yet upgraded to Office 2007. I would guess that the changes would be even more marked. Thanks again, guys.

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