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  1. #1
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    I have a system that uses WinXP. The system can boot and starts to show the first black WinXP screen, then screen turns black and nothing happens anymore. I tried the 'previous good' version: no change. I tried: safe mode, safe mode command prompt, nothing helps, all hangs at the same place.
    Disk diagnostic tools show no problem with the current layout of the HD (it boots and has no CHKDSK errors). I did find one or two surface errors which I fixed (but which obviously could have impacted one or more crucial files from Windows) .
    I could make a disk image and might be able to restore data from the image onto another PC.

    Question: I want to get WinXP working again (I have no rescue disk and there is no HD-partition that allows recovery) what are my options? Could I e.g. find/download a WinXP install disk and run that (I need the disk/CD, not any serial: the XP is legal, there is a sticker on the bottom of the laptop with the serial). Are there better other things maybe?? My first goal is to 'repair' WinXP to allow me to recover all.

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  3. #2
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    I think there is no other way but to boot from Windows XP Setup CD and try to repair your Windows installation.

    Nevertheless, be careful - the CD must be with the same "flavor" of XP (Home/Professional, the same OEM vendor) - otherwise repaired installation will no longer accept your license key (from the sticker on the laptop).

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    [quote name='ErikJan' post='762777' date='02-Mar-2009 06:27'][/quote]

    When you try to boot into safe mode, are the modules listed on the screen? If so, what is the last one listed?

    You could always call Microsoft and explain the situation. They'll probably supply you an XP disk for a small cost.

    Joe

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    [quote name='kaplinb' post='762804' date='02-Mar-2009 17:45']I think there is no other way but to boot from Windows XP Setup CD and try to repair your Windows installation.

    Nevertheless, be careful - the CD must be with the same "flavor" of XP (Home/Professional, the same OEM vendor) - otherwise repaired installation will no longer accept your license key (from the sticker on the laptop).[/quote]

    That's probably going to be my problem; it's an OEM (Compaq Presario R3000) and if I want the right CD, they'll make me pay

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    [quote name='joeperez' post='762805' date='02-Mar-2009 17:47']When you try to boot into safe mode, are the modules listed on the screen? If so, what is the last one listed?

    You could always call Microsoft and explain the situation. They'll probably supply you an XP disk for a small cost.

    Joe[/quote]
    Something flashes by VERY fast in text mode at the bottom text-line of the screen; I cannot see what the last one is; I also don't see an option that would allow me to log this to a file (as I've seen for other systems).

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    [quote name='ErikJan' post='762849' date='02-Mar-2009 10:19'][/quote]

    It could be in the hardware detection part of the boot process. Have you disconnected all
    non-essential peripheral devices (i.e printers, scanners, etc.)? Also, try disconnecting internal devices such as CD/DVD drives.

    Joe

  8. #7
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    I'm not sure all the symptoms fit, but could this be an MBR issue ??
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    [quote name='ErikJan' post='762847' date='02-Mar-2009 18:17']That's probably going to be my problem; it's an OEM (Compaq Presario R3000) and if I want the right CD, they'll make me pay [/quote]
    I checked, they want 38 Euros (over 50 bucks!) - can you believe that??? Just for a simple CD; while I paid for my Windows XP Pro license when I purchased the system. I have a valid WinXP key (at the bottom of my system). Would it be illegal if I'd ask for someone who could make this recovery CD available on the Internet?? Without a valid license key, it would be harmless, wouldn't it???

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    [quote name='joeperez' post='762859' date='02-Mar-2009 19:02']It could be in the hardware detection part of the boot process. Have you disconnected all
    non-essential peripheral devices (i.e printers, scanners, etc.)? Also, try disconnecting internal devices such as CD/DVD drives.

    Joe[/quote]

    Yep, makes sense... it's a laptop however and there's nothing attached. I checked and don't see a simple way to disconnect anything internal

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    [quote name='DocWatson' post='762875' date='02-Mar-2009 20:04']I'm not sure all the symptoms fit, but could this be an MBR issue ??[/quote]

    So I could try "fixmbr", right? Question is HOW??? As I cannot do anything on the system (remember: it locks up in any way I try); I looked around for a bootable CD / USB with that command. Tried a "Universal Boot CD" I created a while back It has some tools on it but nothing to 'fix' the mbr

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    [quote name='ErikJan' post='763192' date='03-Mar-2009 15:33'][/quote]

    When the screen goes black, can you tell if it is still doing anything? Is the disk active?

    I wonder if there is a problem with the video card or LCD. Can you attach an external monitor?

    Joe

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    [quote name='joeperez' post='763199' date='04-Mar-2009 00:49']When the screen goes black, can you tell if it is still doing anything? Is the disk active?

    I wonder if there is a problem with the video card or LCD. Can you attach an external monitor?

    Joe[/quote]
    Actually there is disk activity. The light is burning continuously and every few minutes I hear a lot of disk access. The LCD works during startup (when Windows XP with the blue horzional bar is there); I'll try an external screen tomorrow and will update

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    [quote name='ErikJan' post='763217' date='03-Mar-2009 16:49'][/quote]

    During startup the generic Windows driver is used. If there is a driver issue for the LCD it could be when the specific device driver loads.

    Joe

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    [quote name='ErikJan' post='763193' date='03-Mar-2009 18:36']So I could try "fixmbr", right? Question is HOW??? As I cannot do anything on the system (remember: it locks up in any way I try); I looked around for a bootable CD / USB with that command. Tried a "Universal Boot CD" I created a while back It has some tools on it but nothing to 'fix' the mbr[/quote]

    You could pull the drive and slave it to another PC and run the command from there. I know you said it was a laptop, but there are connection cables available that will allow you to connect the drive externally without a case and do the deed.
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    [quote name='ErikJan' post='763217' date='04-Mar-2009 01:49']Actually there is disk activity. The light is burning continuously and every few minutes I hear a lot of disk access. The LCD works during startup (when Windows XP with the blue horzional bar is there); I'll try an external screen tomorrow and will update[/quote]
    Nope... LCD screen also remains black...

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