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  1. #1
    New Lounger
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    Two questions.

    1) Fellow employee has sent numerous emails to various clients. Is there any reason why some addresses do not show up in the drop down list when she starts to enter names for further emails? Some show up some don't.

    2) She has noticed that when she enters names as a BCC and then saves the emails, some of the BCC names drop off the listing the next time she opens the email and is getting ready to send. The only way she noticed this is that the scroll bar on the BCC no longers shows up.

    We are on an Exchange server if that helps.

    Going to do a Detect and Repair, but also looking to see if there is something else strange going on here.

    Thanks.

  2. #2
    Super Moderator jscher2000's Avatar
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    [quote name='northernhillbilly' post='765119' date='12-Mar-2009 11:54']1) Fellow employee has sent numerous emails to various clients. Is there any reason why some addresses do not show up in the drop down list when she starts to enter names for further emails? Some show up some don't.[/quote]
    If Outlook doesn't have to complete the address for you, then it will not be stored in the AutoComplete list (Nickname file). It's also possible for that file to become corrupted.

    No idea on #2.

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