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  1. #1
    2 Star Lounger
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    We have broadband with a wireless router which connects to several computers. Our desktop PC has recently started to lose its internet connection every few minutes, though it is still connected to the network The other computers on the system are still connected to the internet so this is clearly not a problem with the broadband or the router.

    Both Internet Explorer and Outlook Express lost the connection. We can re-connect using the 'Diagnose Connection Problems, but it is obviously very tedious to have to do this every few minutes.

    Any suggestions gratefully received

  2. #2
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    [quote name='epzcaw' post='765992' date='18-Mar-2009 06:05'][/quote]

    Is the desktop PC connected to the router via cable or wireless? Did this suddenly start happening? Any other changes recently to the desktop PC such as new/updated hardware or software?

    Joe
    Joe

  3. #3
    2 Star Lounger
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    It is connected wirelessly.

    We were living away from home for several months, and were using a different modem. I guess I should change back to this and see what happens. Will do this and let you know what happens.

    We have not installed any new software or hardware.

    Thanks

  4. #4
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    [quote name='epzcaw' post='766034' date='18-Mar-2009 10:16'][/quote]

    It is unlikely it is the modem. You could try a different channel on the router. Is the physical layout different than it was when it worked correctly? Significant distance, walls, etc.?

    Joe
    Joe

  5. #5
    Plutonium Lounger
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    Please let us have a more detailed description of your setup.
    • Where is the Access Point?
    • What type of Access Point is this (manufacturer, model number)?
    • Where is the problem PC?
    • What type of walls, ceilings etc. are in between?
    • Where are the PCs that work correctly?
    • What type of Wireless Network is this (802.11b, 802.11g, 802.11n, something proprietary)
    • Which wireless channel have you configured each station on the network to use?
      • This is usually in the advanced setup for your network card
    • What type of Wireless security are you using (WEP, WPA, none,...)
    One other thing you should check for is other equipment broadcasting on the same frequency as the wireless network. Common suspects are DECT phones, Mobile phones, Bluetooth, Microwave ovens and neighboring wireless networks. If you have started using any of these, or moved them, then try relocating them or turning them off while you do some testing.

  6. #6
    2 Star Lounger
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    I changed wireless modems, and the problem has gone. Another PC on the system may have become a bit more flaky but I'm not certain about this yet - but if it is, it is to a much lesser degree.

    The modem which appeared to be causing the problem was a BT wireless network 1250. The replacement is a XyXEL_6507klo. They were located in the same place, plugged into the same mains and phone sockets.

    Sorted for now..

    Thanks for help anyway.

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