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Thread: IE 8.0 problems

  1. #1
    Star Lounger
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    I installed IE 8.0 today and it appeared to go fine. When I started it, it tried to open then shut down immediately. Tried several times. I then uninstalled it, rebooted, reloaded 7.0, rebooted again and 7.0 is now doing the same thing (I've been using 7.0 for a long time without problem). When I try to run 7.0 from the "run" command line with "iexplore.exe -extoff" it will load and stay open but without menu bar etc. When I put a URL in the address bar it immediately shuts down again.

    Any idea what's going on or how to fix it?????

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    Uranium Lounger
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    Can't say what's going on, the software is too new. But you might try a System Restore to a day or two before you installed IE8.

    Let us know how you make out.
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    Uranium Lounger viking33's Avatar
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    [quote name='wbeninger' post='766491' date='20-Mar-2009 17:37']Any idea what's going on or how to fix it?????[/quote]

    If BOTH 7 & 8 are\were doing the same thing, I would assume some file was accidentally corrupted in the process.

    Can you try to do a System Restore to an earlier point before the IE8 install?

    Or, go to Start>Run and type "sfc /scannow" ( without the quotes ) to check your system files.
    BOB
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    Arrow

    Gents, thanks for the replies and suggestions. I forgot to mention that I did 3 separate restores. First to just before 8.0 was installed, then 1 day back, then 3 days back. After each of the restores, the system would not load Windows in normal mode (kept rebooting) but it would load in safe mode with network access. Still IE7 would not run even in safe mode. I restored back to after 8.0 was installed since at least then it would boot in normal mode. One other thing I have noticed is that now I can't print to either hard copy or Adobe .pdf. I have run "sfc /scannow" as suggested. It completed after asking for the original XP to be put in the CD drive and then accessing it several times. Apparently there were a number of dll files it said were required for Windows to run propertly. After finishing the scan, I have tried IE7 again and tried to print again - all without any joy. Things still not working. Strange, before installing IE8 everything was running fine - slick and fast.

    Any other ideas short of reloading XP? I'd hate to have to do that.

    Wayne

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    Uranium Lounger
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    You might try removing IE7 (it should revert back to IE6) and if all goes well there, the re-install IE7. It sounds like some basic files may be corrupted.
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    Uranium Lounger viking33's Avatar
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    [quote name='wbeninger' post='766826' date='23-Mar-2009 10:43']Any other ideas short of reloading XP? I'd hate to have to do that.

    Wayne[/quote]

    You could do a REPAIR Reinstall, which will only renew your OS files but leave your other apps alone. Are you familiar with doing a Repair, not a clean install?
    BOB
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  7. #7
    Star Lounger
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    Well, I'd like to remove IE7 but there is not a "remove" button in "add remove software" on the control panel. I have System Mechanic 7 which provides a way to remove a program if there is not a valid uninstaller but I've never used it before so I hesitate. In SM's diagnosis, it does confirm that there isn't a valid uninstaller for IE.

    Would trying SM's uninstall option be a less drastic step than a "repair" reinstall as suggested by Viking33? BTW, I've never done a repair reinstall but I've read that there is some risk associated with it.

    I don't understand how installing IE8 could have cause these problems. I can't print from any program on that computer now. Strange...................

    Thanks for the help and please keep the suggestions coming.

    Wayne

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    [quote name='wbeninger' post='767035' date='24-Mar-2009 10:17'][/quote]

    Does You cannot uninstall Internet Explorer 7 or Internet Explorer 8 after you install Windows XP Service Pack 3 help?

    Joe
    Joe

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    Joe, thanks I'll try that. Appreciate the suggestion.

    Wayne

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    [quote name='wbeninger' post='767054' date='24-Mar-2009 12:14'][/quote]

    If you do uninstall XP SP-3 and get IE7 uninstalled, I recommend re-installing SP-3 and then going to Windows Update to make sure you've got all the current patches.

    Joe
    Joe

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    I am in the process of that now. When I uninstalled SP3 it wiped out my internet connection and .NET framework wouldn't load in normal mode. I did manage to remove IE7 but IE6 was not in its place. I downloaded SP3 to a thumb drive on another machine and started to install SP3 from safe mode but it said that was not recommended. I tried from normal mode with .NET ignored but XP couldn't find any of my hard drives. I started the cmd prompt and navigated to the drive and started the SP3 executable but it failed. Looks like I'm going to have to try to load it from safe mode and see if that works. If it does I'll update all of the security patches after I figure out what happened to the network connections or recreate if needed.

    Wayne

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    [quote name='wbeninger' post='767089' date='24-Mar-2009 15:02'][/quote]

    Good luck with all that. Let us knwo the results.

    Joe
    Joe

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    XP no longer sees my hard drives in Windows Explorer and I've lost all internet connectivity. NT Authority\System reboots the machine because a Remote Procedure Call unexpectedly terminated. If that doesn't cause the reboot then "Generic Host Process for Win32" encounters a problem and has to close. Since SP can't find the drives (even though it finds enough to boot), I can't do a system restore and back up a week or two and try to start the whole process again.

    This is now officially a mess. Any good ideas or do I need to try a repair install? If so, which KB article would you suggest that I follow?

    Wayne

    All because IE8 doesn't appear to be well behaved!!!!!

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    [quote name='wbeninger' post='767100' date='24-Mar-2009 15:34'][/quote]

    Wow!!! This is really unfortunate. I've not seen any other instances of this kind of result with IE8. See if How to perform an in-place upgrade (reinstallation) of Windows XP gives you the information you need.

    Joe
    Joe

  15. #15
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    Wow, what an ordeal. Don't know how but after a number of reboots, the system started to see the hard drives. I took that opportunity to restore to the earliest point still available which was just after IE8 was installed and caused all of this mess. I uninstalled the buggy IE8, then SP3, then IE7. I then re-installed SP3 and IE7. I was getting all kinds of errors and couldn't access the internet or network from IE or Outlook or Firefox or anything. The error I saw most often was "error creating the Web proxy specified in 'system.net/default Proxy'". I found one reference on the web where ONE person said he fixed it (no one else ever posted a fix or said they had) by resetting the winsock catalog with the command "netsh winsock reset". I tried that and the error has gone away and I have internet access again. However, IE7 still just starts and immediately closes (same as IE did after the IE8 debacle) without showing an error. I have removed and reinstalled IE7 but still have the same problem - immediately closing.

    Anyone have any idea what to do to fix that???

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