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2009-03-23, 05:58 #1
- Join Date
- Aug 2006
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About three weeks ago, I watched a dvd on my laptop with no problem, but then two weeks ago, I put a dvd in the dvd drive and nothing happened. I opened Windows Explorer and found that the laptop did not even recognize anything in the E (dvd) drive. I thought that maybe it was the disk, so I tried inserting a couple of others, and to my dismay, none of them were being recognized.
They would spin around a few times but would never cause the window that asks what I want to do to pop up.
Does anyone of a simple solution? Although I have it under warranty, I would really like to avoid having to take the laptop to a center and being away from it for 2 weeks while they repair it as that is seriously disruptive bc I rely on the laptop for many things.
BTW, could this be due to watching a dvd meant for zone 2 on a laptop purchased from a zone 1 country? I have switched from zone 1 to zone 2 and back to zone 1 several times before, with my laptop warning me that I could only make the change 3 more times, then 2 more times, but the last time I made the switch, I think I still had 2 more switches left, so I don't think that was the problem, but if it was, would having switched the zone too many times be the cause of my dvd player's inability to read disks?
2009-03-23, 06:07 #2
- Join Date
- Mar 2002
- Thanked 29 Times in 29 Posts
It's probably a hardware problem - the lens being slightly misaligned or something like that. So although it's inconvenient for you, you should have it repaired while it's still under warranty.
2009-03-23, 06:48 #3
- Join Date
- Oct 2001
- Lexington, Kentucky, USA
- Thanked 1 Time in 1 Post
[quote name='jmt356' post='766788' date='23-Mar-2009 05:58']... would having switched the zone too many times be the cause of my dvd player's inability to read disks? ...[/quote]
I don't know the answer to the above question since I've never had that experience.
However, I do agree that it's probably a hardware problem and you should report it. I have a 2 year old Dell desktop whose CD/DVD combo drive went out not too long after I got it. In my case, it would still do CDs just fine but would not read or recognize any DVDs. I did online support with a Dell guy and he had me run the diagnostics that confirmed the bad drive and it was replaced.