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  1. #1
    New Lounger
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    Mar 2009
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    Kansas City, MO
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    Hi everyone,

    A couple of days ago Office 2003 Service Pack 3 was installed on the PCs at my workplace. Immediately afterward, we began having the following problems with our existing Word mail merges:

    -----Blank lines are not suppressed in merged documents

    -----Merged documents contain updatable fields instead of regular text

    These issues only occur on PCs with SP3 installed. We're running Office 2003 on Windows XP Professional 2002 SP3.

    Does anyone know of a fix for these issues?

    Thanks for any and all help!

    Teresa Schnell
    Data Management/Technology Assistant
    Saint Luke's Hospital Foundation
    P 816-932-6920

  2. #2
    New Lounger
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    Mar 2009
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    Kansas City, MO
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    Unhappy

    Further info on this...

    I discovered the problems only occur when the merge fields in an IncludeText.

    Still trying to find a workaround as we have 100+ letters with merge fields in IncludeText!

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