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  1. #1
    5 Star Lounger
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    I find the Journal a useful tool. I have the Journal Options/Automatically record these items checked for all boxes. However, I don't see any emails in my Journal file. There is a box "For these contacts" with some old names I do not use, all unchecked. I am confused as to why that second box is there, and why, after saying in the first box E-mail messages, I have to be specific. I'd be there all day with the volume of emails I receive and send. I also have all boxes checked in the "Also record files from" box. Any comments would be appreciated.

  2. #2
    Uranium Lounger
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    [quote name='Torquemada' post='767251' date='25-Mar-2009 07:32']I don't see any emails in my Journal file.[/quote]
    You could try the "Activities" tab in each Contact records to track emails.
    -John ... I float in liquid gardens
    UTC -7ąDS

  3. #3
    Administrator
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    [quote name='Torquemada' post='767251' date='25-Mar-2009 08:32'][/quote]

    Journal expects e-mail to be orgranized by contact. You could have a limited number of contacts that you want to track. See Recording information in Journal - Outlook - Microsoft Office Online for Outlook 2007 and/or About recording information in Journal - Outlook - Microsoft Office Online for Outlook 2003.

    Joe
    Joe

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