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2001-09-05, 20:51 #1BrianJGuest
AIP MSI troubleshooting (Office XP)
I have a small network managed with a WinNT 4.0 Server (SP6), and I installed Office XP on our client computers using an Administrative Installation Point (AIP). Being the good WOW reader that I am <img src=/S/wink.gif border=0 alt=wink width=15 height=15>, I downloaded the recently created Office XP Outlook ActiveX vulnerability patch and followed the detailed instructions for applying said patch using my AIP.
The time is a week later. The setting is a client computer. The activity engaged requires importing a non-Word document (gasp! WordPerfect). Since the import utility is not installed, Word 2002 dutifully seeks to install said utility.
Unfortunately, it cannot find a "valid installation package for the product!" It gives me the opportunity to search for the installation package myself (Pro.msi), and I link it to the exact same server share, and I still get the same error message. This error message is identified in the log as "Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:Program FilesMicrosoft OfficeOffice101033SETUP.HLP."
One possible solution provided by Microsoft was to change the name length of the share where the MSI file resides, which I did without any results.
I think the installation is not working because the MSI file was changed since the original install (when I applied the patch).
So is there a solution? Does anyone have any suggestions?
Thanks in advance.