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  1. #1
    5 Star Lounger
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    Hi -

    (Didn't know if I should continue my original thread or start a new one...)

    Okay, thanks to you all I was successful in adding a computer that I could access remotely.

    Now, when I want to add an additional computer to My Computer list, I go to the computer I want to access, Login with my info.. I am again presented with the Download screen: I follow indicated steps, but then am presented with a window saying Previous Installation Detected and do I want to Reinstall, Uninstall, Exit. Perplexing to me.

    (I have searched LogMeIn's boards and Goggle/Yahoo/Answers, but haven't found the correct keywords to use that gives an answer.)

    So, once again, I come to you. How do I go about adding additional computers?

    Thank you,
    Acer

  2. #2
    Super Moderator jscher2000's Avatar
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    [quote name='acerfmayer' post='773527' date='03-May-2009 10:37']Now, when I want to add an additional computer to My Computer list, I go to the computer I want to access, Login with my info.. I am again presented with the Download screen: I follow indicated steps, but then am presented with a window saying Previous Installation Detected and do I want to Reinstall, Uninstall, Exit. Perplexing to me.[/quote]
    Hmmm, it sounds as though there is a step missing in the instructions:
    To remotely access a computer, you will need to install LogMeIn on the Target PC (the computer that you will access remotely). To add a computer please follow the steps below:

    1. Physically go to the computer you will be accessing.
    2. Visit LogMeIn.com and sign into your account.
    3. At the My Computers page click Add Computer and follow the prompts to download and install LogMeIn.
    4. Once the software has installed successfully it will be listed in the My Computers page of your account.
    If the software is supposed to be installed, can you run it (there should be an icon under Programs, not in a separate folder)? If not, I suggest you choose Reinstall.

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