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  1. #1
    New Lounger
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    Using MS Office 2000. When I open Word or a Word file the File and Edit Drop Down Menus are missing. Instead of the drop down menus starting File, then Edit, then View. etc. the menus start with View.

    I have uninstalled Office and reinstalled it from the CDs. But, the problem persists.

    Can anyone help?

    Thanks,

    Lucca

  2. #2
    Plutonium Lounger
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    Welcome to the Lounge!

    Try the following:
    - Right-click the menu bar or any toolbar.
    - Select Customize... from the popup menu.
    - Alternatively, select Tools | Customize...
    - Activate the Toolbars tab of the Customize dialog.
    - Select 'Menu Bar' in the list of toolbars.
    - Click Reset... and confirm.
    - You can now close the Customize dialog.

    Hope this helps!

  3. #3
    New Lounger
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    Hans,

    Thanks. It had been a long, long time since I had to do this.

    Any idea why: 1) after years of no problem Word suddenly dropped the File and Edit menus? 2) Why reinstalling Office did nto fix the problem?

    Lucca

    [quote name='HansV' post='775774' date='18-May-2009 12:53']Welcome to the Lounge!

    Try the following:
    - Right-click the menu bar or any toolbar.
    - Select Customize... from the popup menu.
    - Alternatively, select Tools | Customize...
    - Activate the Toolbars tab of the Customize dialog.
    - Select 'Menu Bar' in the list of toolbars.
    - Click Reset... and confirm.
    - You can now close the Customize dialog.

    Hope this helps![/quote]

  4. #4
    Plutonium Lounger
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    Customizations to toolbars and menus are stored in your default template Normal.dot. Reinstalling Office does not remove or replace this file, so your customizations - whether intentional or not - will be preserved.
    Apparently a bit fell over in your Normal.dot, causing the menu bar to become damaged. Clicking Reset restores the factory default menus.

  5. #5
    5 Star Lounger
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    [quote name='lucca' post='775781' date='18-May-2009 16:29']Hans,

    Thanks. It had been a long, long time since I had to do this.

    Any idea why: 1) after years of no problem Word suddenly dropped the File and Edit menus? 2) Why reinstalling Office did nto fix the problem?

    Lucca[/quote]


    Why after years of no problem Word suddenly dropped the File and Edit menus)
    1. You have a clown in your office who likes to pull pranks on you. Simply holding down ALT and dragging the menus off the menu bar will do what you saw. However, as Hans gave you the steps to repair the menubar they should not have anymore fun watching you squirm. (It's just a thought...anyone in your office like to kid around?)
    NMP <img src=/S/cool.gif border=0 alt=cool width=15 height=15>

    If you can't convince them, confuse them. - Harry Truman <img src=/S/scratch.gif border=0 alt=scratch width=25 height=29>

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