Results 1 to 3 of 3
  1. #1
    New Lounger
    Join Date
    Jan 2005
    Posts
    3
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Modem Disconnects

    Running W2K. Professional, tried 3 different modems, current modem U.S. Robotics 56K, after 20:59 minutes exactly on the counter the modem disconnects. Removed check mark "if idle for 20 mins disconnect", have removed check mark for hang up after receiving e-mail, checked phone lines, checked with ISP, when 98 SE is installed on same machine, same phone line, DOES NOT get booted after 20 minutes, stays on until I disconnect it. Nothing else installed on machine except for dial-up connection to be sure nothing else was interferring, No IRQ conflicts, have downloaded and installed the lastest modem driver and the W2K SR2. Please someone help! Going crazy with this! Thanks.

  2. #2
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Modem Disconnects

    Are you saying the modem hangs up whether or not it is idle? (i.e. no data transfer going on).
    You say you "Removed check mark 'if idle for 20 mins' " - does that mean you did have it set to disconnect after 20mins at one point?
    Take a look at
    <A target="_blank" HREF=http://support.microsoft.com/support/kb/articles/Q162/6/94.asp>Q162694</A> How to Capture Modem Commands in Windows NT 4.0 and Windows 2000
    - it explains how to capture commands being sent to the modem and may give a reason.
    Also, check the Event Viewer under Administrative Tools (all logs) and see if anything shows up there.

  3. #3
    New Lounger
    Join Date
    Jan 2005
    Posts
    3
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Modem Disconnects

    The modem disconnects even when I am not idle, I will be downloading, answering e-mail, surfin etc. and it still disconnects every 20:59 minutes. If I remember correctly the default was set where the checkmark was in front of the "disconnect if idle for 20 minutes" and I removed the checkmark. But when I reformatted and loaded W2k the second time it was not checked. Thanks for your help. <img src=/S/help.gif border=0 alt=help width=23 height=15>

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •