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Thread: Scanpst.exe

  1. #1
    5 Star Lounger
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    I have recently combined my archive.pst, archive1.pst and archive2.pst files into 2 pst files: ArchiveFolders1 and ArchiveFolders2. Yesterday, when Outlook went to perform its routine autocarchive, I received an error message and the following in the log:

    "Error while archiving folder "Inbox" in store "Personal Folders". Errors have been detected in the file C:\...Outlook.pst. Quit Outlook and all mail-enabled applications, and then use the Inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file. For more information about the Inbox repair tool, see Help."

    The first thing I did was to check that my folders were programed to archive to Archivefolders2. They were not. They were set to archive to the old archive2.pst, which no longer exists. Then I tried to archive again, but received the same error message.

    Then I tried to look for Scanpst.exe in my C drive and did not find it. I also tried looking for it in the My Computer folder, but it was not there, either.

    Does anyone know what the problem can be and how to access Scanpst.exe?

    Regards,

    JMT

  2. #2
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    Apparently your Outlook.pst file (your main personal folders file) has become corrupt. See How to use the Inbox Repair Tools to recover e-mail messages in Outlook 2002, Outlook 2003, and Outlook 2007.

  3. #3
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    [quote name='jmt356' post='776600' date='23-May-2009 12:08']I have recently combined my archive.pst, archive1.pst and archive2.pst files into 2 pst files: ArchiveFolders1 and ArchiveFolders2. Yesterday, when Outlook went to perform its routine autocarchive, I received an error message and the following in the log:

    "Error while archiving folder "Inbox" in store "Personal Folders". Errors have been detected in the file C:\...Outlook.pst. Quit Outlook and all mail-enabled applications, and then use the Inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file. For more information about the Inbox repair tool, see Help."

    The first thing I did was to check that my folders were programed to archive to Archivefolders2. They were not. They were set to archive to the old archive2.pst, which no longer exists. Then I tried to archive again, but received the same error message.

    Then I tried to look for Scanpst.exe in my C drive and did not find it. I also tried looking for it in the My Computer folder, but it was not there, either.

    Does anyone know what the problem can be and how to access Scanpst.exe?

    Regards,

    JMT[/quote]

    If Hans' solution did not work, the pst file may be Oversized... MS quotes the exact same error message you received... if this is the case, then you may want to follow instructions for Oversize PST:

    Oversized PST Crop Tool

    Be aware of the following when using the crop tool

    • You must have 2 GB of free hard disk space (to make a copy of the .pst file).

    • The utility truncates the .pst file to under 2 GB. To have enough working space, truncate the file between 20 to 25 megabytes (MB) less than the 2 GB limit. The truncated data is removed from the new copy, which means some messages are missing from the recovered copy.


    For future tasks performed on psts, you may want to use the Compact Now function after moving/removing items. As my rule of thumb, after I archive items from one pst to another, I always compact the .pst that the files were moved/removed from. Outlook does not reduce the size of the .pst after files have been moved/removed - using the Compact Now command will 'defrag' the file and size it accordingly.

    See the following: How to Compact a PST in Outlook

  4. #4
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    [quote name='HansV' post='776603' date='23-May-2009 18:19']Apparently your Outlook.pst file (your main personal folders file) has become corrupt. See How to use the Inbox Repair Tools to recover e-mail messages in Outlook 2002, Outlook 2003, and Outlook 2007.[/quote]

    The repair tool found 60 errors. I wonder how these sprang up all of a sudden. It looks like they were repared.

    REgards,

    JMT

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