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  1. #1
    2 Star Lounger
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    I am a registered owner of ZipBackup. I have upgraded to version 4.01, the current version. I am trying to restore selected files from a spanned backup I created in February, 2006 with an earlier version (probably version 3.0) and saved to CD-ROMs. The same restore problems occurred under version 4.00. The backup was created under Windows XP and I am running Windows XP. I am having the following problems:

    * I choose to restore to a restore folder with file structure preserved. When I try to restore directly from CD-ROM, I am told to insert a spanned disc, for example, "insert file backup.z04". I insert it into the CD-ROM drive and get the same message again. I try the next lower and higher file numbers to check for an off-by-one error. No dice.

    * When I copy the archive to a folder on my hard drive and attempt to restore, I get the error message "file mybackup.z00 not found". ZipBackup never created any file with this file extensions -- there is a mybackup.zip file, then mybackup.z01 and on upwards.

    * By default, I figure that the .z00 file must be the key file, mybackup.zip, so I rename that file from mybackup.zip to mybackup.z00. Then the restore runs (!) but it still takes a very long time finding the files to restore. (It has to run through the entire index, looking at every archived file. This can take several minutes.)

    * When the search has finished, ZipBackup restores files with the same names I had selected, but the modification dates are different, the sizes are different (17 kB in this case, for what were originally 300 kB JPG files and are indicated as such in the backup report and in the file list in the restore dialog box) and the files can not be opened. When I select a large number of files, most are small but a few are much larger, as if the contents of the smaller files had been packed into the larger ones. The size of the restored files is consistent with this suggestion.

    As WOPR/Windows secrets advertises ZipBackup, I think that some attention to this issue is deserved. But mostly, I am looking for a way to restore my files. Thank you...

  2. #2
    Plutonium Lounger
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    [quote name='jsallen' post='777656' date='31-May-2009 09:32']As WOPR/Windows secrets advertises ZipBackup, I think that some attention to this issue is deserved. But mostly, I am looking for a way to restore my files. Thank you...[/quote]
    I don't know anything about the innards of that program, but I'm sure that if anyone who frequents Woody's Lounge does know, you'll get whatever assistance he/she can provide.

    The real reason I post is to comment on your statement about the "advertising" of ZipBackup. Just because a newsletter like Windows Secrets advertises a product, it doesn't mean that they "own" the product or can provide technical support for same.

    Hang in there and I'm sure if there's a Lounger with experience in your problem, you'll get the volunteer help you need.

  3. #3
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    [quote name='Bigaldoc' post='777658' date='31-May-2009 10:13']The real reason I post is to comment on your statement about the "advertising" of ZipBackup. Just because a newsletter like Windows Secrets advertises a product, it doesn't mean that they "own" the product or can provide technical support for same.

    Hang in there and I'm sure if there's a Lounger with experience in your problem, you'll get the volunteer help you need.[/quote]

    Sure, I know that Woody's can't provide technical support on this product. I've also sent a message to the software provider. But it is important for Woody's and its subscribers to know the ins and outs of an advertised product. I do expect someone here to be able to help -- Woody's Lounge has been helpful many times in the past.

    One thing I forgot to mention in my earlier message: ZipBackup's restore report indicated other files as having been restored than the ones I had selected. The files it claimed to have restored were in the root folder. But actually, ZipBackup did write files with the same names and folder locations as the ones I had selected -- except that the files it wote were corrupted.

    And an update: I reinstalled ZipBackup 3.0 to see whether it would work with my older archive. It had the same problems.

    I also read that it is possible to restore files created with ZipBackup using other software, for example WinZip -- but it may be necessary to change filenames. Can anyone fill me in on this?

    I have 49 important JPEGs that got corrupted in a file copy operation at one time or another, and I want them back. I'm conscientious, I run backups just in case of problems like this, but a backup that can't be restored is a serious exercise in futility!

    I have in the past been able to restore from Zipbackup archives (on the hard drive)...what is the difference here?

  4. #4
    Uranium Lounger
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    [quote name='jsallen' post='777665' date='31-May-2009 11:10']Sure, I know that Woody's can't provide technical support on this product. I've also sent a message to the software provider. But it is important for Woody's and its subscribers to know the ins and outs of an advertised product. I do expect someone here to be able to help -- Woody's Lounge has been helpful many times in the past.

    One thing I forgot to mention in my earlier message: ZipBackup's restore report indicated other files as having been restored than the ones I had selected. The files it claimed to have restored were in the root folder. But actually, ZipBackup did write files with the same names and folder locations as the ones I had selected -- except that the files it wote were corrupted.

    And an update: I reinstalled ZipBackup 3.0 to see whether it would work with my older archive. It had the same problems.

    I also read that it is possible to restore files created with ZipBackup using other software, for example WinZip -- but it may be necessary to change filenames. Can anyone fill me in on this?

    I have 49 important JPEGs that got corrupted in a file copy operation at one time or another, and I want them back. I'm conscientious, I run backups just in case of problems like this, but a backup that can't be restored is a serious exercise in futility!

    I have in the past been able to restore from Zipbackup archives (on the hard drive)...what is the difference here?[/quote]

    Maybe I'm missing something, but I just went to the ZipBackup page and the first thing I noticed was that the files created by this program can be opened/restored by other zip programs and also by XP & Vista's native zip features.

    Could you post a screenshot of what the ZipBackup file folders look like on your system ?? They should resemble normal folders with zippers, unless ZipBackup changes the icon to one of it's own. I run WinZip and all my zip files have WinZip icons.

    You might try right clicking on the folder with the .jpg's you want to restore and selecting Open With>Compressed (zipped) Folders (see screenshot) and then see if you can restore you files to the desktop with either the restore option or simply dragging and dropping the files on your desktop.
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  5. #5
    4 Star Lounger
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    Have you tried 7-zip? I regularly use the "Open archive" option on the right-click context menu to open a 7-zip browser on any file that conceivably might be a zipped file collection. The individual zipped files can then be copied etc as though they were unzipped.

    Although YMMV as I've never tried it on a split zipfile like this.
    John (Unreconstructed Jacobite)

  6. #6
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    [quote name='DocWatson' post='777671' date='31-May-2009 12:08']Maybe I'm missing something, but I just went to the ZipBackup page and the first thing I noticed was that the files created by this program can be opened/restored by other zip programs and also by XP & Vista's native zip features.[/quote]

    I have WinZip 8.0 installed on my computer, and the Windows XP native Zip features don't come up when I select "Open With." Ony Winzip, or "use another program."

    WinZip opens the key Zip file, and then informs me "The diskette in drive J: is labeled HD-CEIU2, WinZip expected PKBACK#003. Do you want to use it anyway?"

    Drive J: is not a diskette drive, it is an external hard drive onto which I copied all of the series of spanned CD-ROMs in a subfolder.
    Furthermore, the spanned file I am trying to recover is not named "PKBACK#003", it has the name of the backup I did with the .z03 extension. This is ZipBackup's naming convention.

    So, WinZip is going up to the root of that drive, looking at the volume label, not finding the one it wants, and requiring me to change the volume label and the filename, maybe also to move the file.

    ZipBackup finds the files but doesn't read them correctly, as I described earlier. I haven't tried 7-Zip. It's on the computer with Vista. I'll see what it does.

    Under Vista on another computer, I am being told that the files are corrupt, without even inserting the CD-ROMs (which are not corrupt, they all read fine.)

    I wonder whether a newer version of WinZip or other archiving program would allow me more flexibility, that is, would allow me to specify the locations and names of the spanned files. I haven't tried

  7. #7
    Uranium Lounger
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    "I have WinZip 8.0 installed on my computer, and the Windows XP native Zip features don't come up when I select "Open With." Ony Winzip, or "use another program.""

    Select use another program and you will be given a list of programs to choose from. Unless you want to change the file association to that program, take care not to check the "Always use this program..." box.

    I'll have to reread the rest of your post. I'm a bit confused and want to see if you can safely use WinZip to get to your files without actually renaming them or changing anything from it's original format until we know if the file are recoverable or not.
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  8. #8
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    [quote name='jsallen' post='777875' date='01-Jun-2009 16:00']WinZip opens the key Zip file, and then informs me "The diskette in drive J: is labeled HD-CEIU2, WinZip expected PKBACK#003. Do you want to use it anyway?"

    Drive J: is not a diskette drive, it is an external hard drive onto which I copied all of the series of spanned CD-ROMs in a subfolder.
    Furthermore, the spanned file I am trying to recover is not named "PKBACK#003", it has the name of the backup I did with the .z03 extension. This is ZipBackup's naming convention.

    So, WinZip is going up to the root of that drive, looking at the volume label, not finding the one it wants, and requiring me to change the volume label and the filename, maybe also to move the file.


    I wonder whether a newer version of WinZip or other archiving program would allow me more flexibility, that is, would allow me to specify the locations and names of the spanned files. I haven't tried[/quote]

    OK... I think I see what the issue is. Bear with me. I'm guessing that your external drive is a Buffalo Technology drive based on the HD-CEIU2 reference. If that is the case, then it is likely the reason WinZip is reading that as the volume label. As to the PKBAK#003 I suspect that it is due to WinZip using it's own naming convention to identify your .z03 ZipBackup naming convention (both are 03 and thus, likely the same file using a different extension).

    Is WinZip actually asking you to change the volume label and file name or are you surmizing that it will if you say you want to continue ?? If ZipBackup is a program to backup to CDs then you should try to use WinZip on the CDs first since the information there cannot be overwritten or changed.

    If what I'm saying makes sense to yu then give WinZip a go on the CDs an let us know how you make out. HTH
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