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  1. #1
    4 Star Lounger
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    I have two networked PCs both running XP Home SP3. Recently because of a virus one PC had to have Windows reinstalled. On this PC the icons for zip files in WIndows Explorer have changed from a zipped folder to a pile of 3 multi-coloured books. It is not a problem, I am just curious as to why. My other PC still has the 'zipped folder' icon. More seriously, the PC that wasnt altered now has a crippled Help and Support window. Only half of the information appears on the opening screen and entering anything in the search box results in nothing. Any clues, anyone?

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  3. #2
    Plutonium Lounger
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    Zip: apparently the .zip extension has become associated with another program, perhaps WinRAR. See Restore the Windows XP native Zip file integration.

    Help and Support: go to Top 10 Frequently Asked Questions and Answers and click on "Why doesn't Help and Support work?"

  4. #3
    4 Star Lounger
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    [quote name='HansV' post='778755' date='09-Jun-2009 00:03']Zip: apparently the .zip extension has become associated with another program, perhaps WinRAR. See Restore the Windows XP native Zip file integration.

    Help and Support: go to Top 10 Frequently Asked Questions and Answers and click on "Why doesn't Help and Support work?"[/quote]

    Thanks, Hans, all back to normal now.

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