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  1. #1
    5 Star Lounger
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    A friend's computer is infected by SYSTEM SECURITY 2009. She is running Windows XP Home Edition. I went to Control Panel, ADD/REMOVE programs and found the listing there but when I click on REMOVE, it says the program is not installed. I did find that the desktop icon for System Security 2009 is really a shortcut to 19409844.exe. I went into MSCONFIG and unchecked the startup of 19409844.exe so it does not automatically startup. I tried to do a SYSTEM RESTORE (in both safe mode and normal mode) but there are no restore points available. I had installed Malwarebytes a few weeks ago on their system but when I try to open it, nothing happens.

    How do I get rid of this rogue program? Thanks for your help.

  2. #2
    Plutonium Lounger
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    [quote name='trebor' post='782512' date='30-Jun-2009 19:14']How do I get rid of this rogue program? Thanks for your help.[/quote]
    I see this that MIGHT help: Remove System Security 2009, removal instructions

  3. #3
    Plutonium Lounger
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    See Remove System Security 2009/4.51 (Removal Info) For XP/Vista for instructions. Note that the name of the .exe varies from case to case - where the article mentions 05643921.exe, substitute 19409844.exe.

  4. #4
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    [quote name='HansV' post='782515' date='01-Jul-2009 00:27']See Remove System Security 2009/4.51 (Removal Info) For XP/Vista for instructions. Note that the name of the .exe varies from case to case - where the article mentions 05643921.exe, substitute 19409844.exe.[/quote]

    Hi Hans, when I click on the link in your reply, I get a window that says Firefox can not connect to the site?

  5. #5
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    [quote name='Bigaldoc' post='782514' date='01-Jul-2009 00:26']I see this that MIGHT help: Remove System Security 2009, removal instructions[/quote]

    Hi Big Al, do you think the AUTOMATIC REMOVAL tool is safe to download and use?

  6. #6
    Plutonium Lounger
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    [quote name='trebor' post='782517' date='01-Jul-2009 01:33']Hi Hans, when I click on the link in your reply, I get a window that says Firefox can not connect to the site?[/quote]
    Try Internet Explorer

  7. #7
    Plutonium Lounger
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    The "automatic removal tool" is Spyware Doctor from PCTools. The free trial version will detect, but not remove any malware - you have to buy it to enable the removal function. I'd try the manual removal instructions available from many sites - do a Google search - first.

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