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  1. #1
    New Lounger
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    Mar 2002
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    Richardson, Texas, USA
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    Word crashes on startup (Word 2000 SR1)

    For some reason, Word crashes immediately after displaying the Splash Screen. This only occurs in one profile, if I login to my machine (Win2K Pro) as a different user, everything is fine.

    I have deleted all temporary files and still it crashes.

    Thanks!

  2. #2
    4 Star Lounger
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    Dec 2000
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    Quakertown, PA, Pennsylvania, USA
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    Re: Word crashes on startup (Word 2000 SR1)

    Likely, both users probably use different normal.dot files. I would rename the normal.dot file for the user that's crashing.

  3. #3
    New Lounger
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    Re: Word crashes on startup (Word 2000 SR1)

    That did the trick, you are a genius!

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