Hyperlinks field to PDF doc not opening file

[browningj]

Hello All,

I am using a Hyperlink field in an Access 2003 database to point to a PDF document located on a shared network. The database is shared by several users. One of the users is able to open the PDF document from within the database. However, when other users try to open the PDF file from their computers they get an error stating that the database is "unable to open the file as no program is registered to open this file". However, these users can open the PDF files through Windows Explorer.

Has anyone got an answer to this?

I look forward to your response.

Thanks

Jocelyn

[HansV]

Users who have this problem might try the following (this is for Windows XP, it's more difficult in Windows Vista):
- Quit all applications.
- Start Windows Explorer.
- Select Tools | Folder Options...
- Activate the File Types tab.
- Select PDF in the list of file types.
- Click Delete (if Delete is grayed out, you may have to click Restore first).
- Close the dialog.
- Start Adobe Reader.
- Chances are that it will repair itself automatically, if not select Help | Repair Adobe Reader Installation.
- Close Adobe Reader.
- See if the hyperlinks from Access work.

[armsys]

My PDF issue is very different from Jocelyn's.
Yes, when clicking the URL, Adobe Acrobat 7 does pop up but suddenly it disappears.
URL appears correct as it works for other file extensions such as chm and doc, except pdf.
Why does Acrobat 7 pop up and vanish?
Please help. Thanks.

Armstrong

[armsys]

The sudden Acrobat 7 Prof window vanishing has nothing to do with Access. It's caused by the Acrobat version. After updating it to the latest version 7.1.0, the problem ceases.

Armstrong

[HansV]

Do you have all updates for Acrobat 7?

There was a similar problem with Adobe Reader 7.0 that was solved in 7.01 (see When you click a hyperlink to an Adobe Acrobat PDF file in an Office document, Adobe Acrobat Reader starts and then closes without opening the PDF file

[armsys]

[quote name='HansV' post='785395' date='20-Jul-2009 20:08']Do you have all updates for Acrobat 7?

There was a similar problem with Adobe Reader 7.0 that was solved in 7.01 (see When you click a hyperlink to an Adobe Acrobat PDF file in an Office document, Adobe Acrobat Reader starts and then closes without opening the PDF file[/quote]
Hans,
Thanks for your help. You and I posted replies nearly at the same time. Still I find your answer is more helpful.
Armstrong