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  1. #1
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    I am not able to log in to my email on Yahoo as they tell me I have to update my security questions when I try to log in to my email......The request seems to come and then disappear, then reappears again......the message doesn't request my former security questions and answers,,,,just to update mine...........I have checked Yahoo help and can't find anything where they are asking for securiy questions updates along with the cell phone information and email address....the phone and email address is optional........I think someone is trying to trick me, but then again I can't access my email until I give the requested information..........Does anyone know if this is bonified request or a scam???? Thanks, JohnL

  2. #2
    Super Moderator jscher2000's Avatar
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    [quote name='JohnL' post='788079' date='08-Aug-2009 11:16']I am not able to log in to my email on Yahoo as they tell me I have to update my security questions when I try to log in to my email......The request seems to come and then disappear, then reappears again......the message doesn't request my former security questions and answers,,,,just to update mine...........I have checked Yahoo help and can't find anything where they are asking for securiy questions updates along with the cell phone information and email address....the phone and email address is optional........I think someone is trying to trick me, but then again I can't access my email until I give the requested information..........Does anyone know if this is bonified request or a scam???? Thanks, JohnL[/quote]
    I get the same thing. I went to my mail using http://mail.yahoo.com/ . I filled in the questions and logged out, then went into the lost password wizard and got to the questions I had just created. So it seems real, or it's an incredible hack.

    == Edit ==

    I then got this email:
    The following was added to your account:
    new secret questions

    You can use the email address(es) in your Yahoo! account to reset your password. To ensure that your account information remains accurate and secure we notify you whenever this information changes.

    Regards,
    Yahoo! Account Services
    ************************************************** ******
    This change request was made on August 08, 2009 at 12:00pm PDT
    An examination of the source IP address in the message shows a range controlled by Yahoo. Seems legit.

  3. #3
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    [quote name='jscher2000' post='788080' date='08-Aug-2009 20:04']I get the same thing. I went to my mail using http://mail.yahoo.com/ . I filled in the questions and logged out, then went into the lost password wizard and got to the questions I had just created. So it seems real, or it's an incredible hack.

    == Edit ==

    I then got this email:

    An examination of the source IP address in the message shows a range controlled by Yahoo. Seems legit.[/quote]

    thank you for the reply,,,,,How long ago did you do your pudate and have you noticed anything unusual since then?? Thanks, John

  4. #4
    Uranium Lounger
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    I just went to 2 different Yahoo accounts and was NOT asked to change anything and logged in normally. I'd contact Yahoo support and ask if it's them.
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  5. #5
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    [quote name='DocWatson' post='788090' date='08-Aug-2009 20:51']I just went to 2 different Yahoo accounts and was NOT asked to change anything and logged in normally. I'd contact Yahoo support and ask if it's them.[/quote]


    THANK YOU TO ALL THE REPLIERS....I FOUND YAHOO'S CUSTOMER SERVICE PHONE NUMBER 1-408-349-1572. I CALLED THEM AND WAS TOLD IT WAS YAHOO WHO HAD SENT THE MESSARE.....I UPDATED THE SECURITY INFORMATION AND RECEIVED A CONFIRMATION BACK FROM YAHOO THAT THE HAVE UPDATED MY ACCOUNT....THANKS TO ALL OF YOU...JOHNL

  6. #6
    Uranium Lounger
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    Good to know. Thanks for posting back.
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