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  1. #1
    5 Star Lounger Vincenzo's Avatar
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    I've got two friends whose computers I support that are both having the same issue - Outlook keeps asking for the password to the email account.

    For both of them, it used to work just fine.

    Both are Vista - one is Outlook 2002, the other is Outlook 2007. They both are accessing Gmail through Outlook, I am wondering if that may be related to the problem.
    For one of them, when the dialog comes up, the password box is filled in already, for the other one, it is not filled in. For both of them, sometimes the box re-appears immediately, sometimes it connects and downloads the email.

    Any ideas what I should look at?

    Thanks

  2. #2
    Plutonium Lounger
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  3. #3
    5 Star Lounger Vincenzo's Avatar
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    OK I will give those suggestions a try.

    Thanks

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